Great Company, Just no room to grow unless you're part of the family - Copier Service Technician LOC Employee Review

4.0
Nov 12, 2020
Recommend
CEO approval
Business Outlook

Pros

Family oriented, understanding of your unique family situation. Profit sharing, 401k match, mileage reimbursement, somewhat competitive pay Great service for customers

Cons

Nepotism. If you're not an Olson, don't expect the same treatment. Multiple instances over my 8 years seeing the daughter of one of the higher-ups being able to work for home for as long as they want after having a baby. Then other women who have been with the company for years have a baby, want to work from home, and cite others who have done the same thing, and are told "that was a special case, we don't normally do that." The pay is also lackluster. I'm grateful for all the company has done for me, but looking outside at other similar positions, the competition is paying more.

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2.0
Mar 14, 2026
Recommend
CEO approval
Business Outlook

Pros

There's money to be made, if they keep you long enough. You'd have better luck at a more reputable MSP.

Cons

-They will typically go through a round of layoffs in sales just before the sales awards to avoid having to pay the top selling reps their bonuses. -Constant restructuring of the sales team (2 rounds of layoffs per year) -Poor management, there's a huge gap between mid-senior leadership and the rest of the staff. They promote people into management based on tenure instead of actual qualifications, which leads to mid-management only watching out for themselves, instead of doing what's best for the team. -Salary is on the low end of average.

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