Ladders - True decline in last few years | Glassdoor
There are newer employer reviews for Ladders
There are newer employer reviews for Ladders

See Most Recent

Helpful (2)

"True decline in last few years"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee in New York, NY
Former Employee - Anonymous Employee in New York, NY
Doesn't Recommend
Disapproves of CEO

Pros

The people are great
Fun perks
The hours were, at least in recent years - not so much a few years ago - regular

Cons

There seems to be two companies - staff & manager-level, and then VP & above. There is a huge gap between the two. Seems like the Senior Management team lies to the staff & managers, and instills a feeling of distrust. Also, seems like the VERY top-level (CEO...), is an over-micromanager who hires great people at the V- and C-level and then drives them to quit in 4-6 months. That's bad news man. Seems like senior management in presenting the "company vitals" to the masses each quarter takes information out of context and presents numbers that are not statistically significant and presents them as evidence on just how rosy everything is.... and then lays off a third of the company... every other year. For reference I was not let go in either of those layoffs so I'm not just a disgruntled recently-axed ex-employee.

Really, the company seems a sinking ship that's moving towards functioning on life-support only with a skeleton staff and external contractors for its long-term sustainability.

Advice to Management

Keep on hiring the great people you've hired, but, especially at the highest levels, step back and let them do the jobs that they're A) more qualified than you to do, and B) you hired them to do.

Other Employee Reviews for Ladders

  1. Helpful (3)

    "Good company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    No opinion of CEO

    Pros

    Stocked kitchen, start up environment, the people

    Cons

    Stressful during the end of the quarter.


  2. Helpful (3)

    "Cool aesthetics, but unfortunately that's about it"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service (Job Search Advisor) in New York, NY
    Former Employee - Customer Service (Job Search Advisor) in New York, NY
    Doesn't Recommend
    Disapproves of CEO

    Pros

    - Some great perks such as free food in the kitchen (which is stocked with a bunch of good stuff)
    - Cool, young, motivated people
    - Laid-back atmosphere
    - Nice building, decent location

    Cons

    - Essentially a dead-end job, no career progression even for top performers if you start at the entry level
    - Controversial business practices - product quality is questionable at best and not necessarily what is advertised
    - Total lack of communication from management down to employees
    - Poor customer relations tactics (auto-renew policy infuriates customers, should be thrown away but makes company too much money)
    - Mass layoffs that have historically occurred every couple of years, due to huge/random restructuring of company model/business plan that seems to occur on a whim

    Advice to Management

    Communicate with your employees. Call a spade a spade and do not mislead customers - this is what results in a bad reputation. Choose a management structure and stick to it - letting go all middle management in one fell swoop to save money looks terrible and crushes any team morale. Get rid of the auto-renew policy - it's one thing to have a weak product if customers are willing to pay for it, but do not mislead them into further charges outlined in fine print.

There are newer employer reviews for Ladders
There are newer employer reviews for Ladders

See Most Recent

Work at Ladders? Share Your Experiences

Ladders
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or