LanguageLine Solutions - Call after call, after call, after call. | Glassdoor
There are newer employer reviews for LanguageLine Solutions
There are newer employer reviews for LanguageLine Solutions

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Helpful (4)

"Call after call, after call, after call."

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Representative Spanish Interperter in Yonkers, NY
Current Employee - Customer Service Representative Spanish Interperter in Yonkers, NY
Disapproves of CEO

Pros

Work at Home, Set your own schedule for at least 3 months at a time, after which you are able to change, and will be aproved change depending on business needs.

Cons

Pay, nonstop calls coming through, benefits, no paid time off, no paid sick days. Basicaly if your not logged in your not getting paid, regarless of the reason. Accrue 6 or more infractions and get written up, after 2 write ups dismissal, infractions include being late or having a legit illness.

Advice to Management

Improve everything that's in the Cons Section above.

Other Employee Reviews for LanguageLine Solutions

  1. Helpful (3)

    "Convenient, work from home job opportunity; low salary and few fringe benefits."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Interpreter in San Juan, PR
    Current Employee - Customer Service Interpreter in San Juan, PR
    No opinion of CEO

    Pros

    Work from home is a big plus. The pay in Puerto Rico maxes out at 8.50 hour with 2/3d health plan covered and other benefits as required by law (paid vacation and paid sick time). Excellent opportunity to gain customer service skills.

    Cons

    After first promotion its very difficult to gain any other advancement or salary increase.
    Scheduling of work shift can and will change dramatically within a 12-hour window selected by employee.

    Advice to Management

    Extend more benefits to employees, offer larger performance rewards based on evaluation results.


  2. Helpful (4)

    "O.k as a place to start."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Spanish Interpreter in Miami, FL
    Former Employee - Spanish Interpreter in Miami, FL
    Doesn't Recommend
    No opinion of CEO

    Pros

    Obtained experience as a Spanish interpreter.

    Cons

    I was unable to obtain any training towards medical certification.
    No raise ever and don't even think about it.


There are newer employer reviews for LanguageLine Solutions
There are newer employer reviews for LanguageLine Solutions

See Most Recent

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