LanguageLine Solutions - corporate use of language line services | Glassdoor
There are newer employer reviews for LanguageLine Solutions
There are newer employer reviews for LanguageLine Solutions

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Helpful (1)

"corporate use of language line services"

Star Star Star Star Star
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

Pros

Once an account is opened, it's very easy to access services by phone from wherever you are and to whomever you are trying to reach. Services are generally accurate and professional. Never had a problem with the interpreter on the other line.

Cons

You don't really know the expertise level of the interpreter until you start the conversation. There is no way to know if all the fine points of the conversation including the person's attitude has been accurately conveyed. Always left with a feeling that maybe something was missed. But better than nothing. As an interpreter myself, I have heard some things that were missed.

Advice to Management

Develop a rating system and a database of expertise types such a medical, legal, technical, scientific, mechanical, etc.. Also provide help with trauma issues since the interpreter has to hear some awful things that keep one awake nights.

Other Employee Reviews for LanguageLine Solutions

  1. Helpful (3)

    "good and bad"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Interpreter and Senion Lang Specialist
    Current Employee - Interpreter and Senion Lang Specialist
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at LanguageLine Solutions full-time (More than 8 years)

    Pros

    It was nice to have "a job" or be amployed while having babies

    Cons

    Low pay, no opportunity to advance, no interaction , when the company changed CEO years ago the company lost its culture. Back when Chris Ensign was CEO, you felt PRIDE working for these guys. After that, humm. Like they wanted you to became a number. No thanks. Ah! And the pay ....was low, frozen....Better to contract, and they only do that if they have a growth spurt.No culture.

    Advice to Management

    Get new management that CARES


  2. "Worked from home and on site"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Spanish Interpreter Over the Phone in Heredia (Costa Rica)
    Former Employee - Spanish Interpreter Over the Phone in Heredia (Costa Rica)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at LanguageLine Solutions full-time

    Pros

    Work from home.
    Flexible / understanding with employees.
    Bonuses.

    Cons

    On site environment and maintenance was awful.

There are newer employer reviews for LanguageLine Solutions
There are newer employer reviews for LanguageLine Solutions

See Most Recent

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