LanguageLine Solutions - Avoid it if you can! | Glassdoor

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There are newer employer reviews for LanguageLine Solutions
There are newer employer reviews for LanguageLine Solutions

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Helpful (8)

"Avoid it if you can!"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Over the Phone Interpreter in Monterey, CA
Current Employee - Over the Phone Interpreter in Monterey, CA
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

I have been working at LanguageLine Solutions full-time (More than 3 years)

Pros

You get to work from home, which means no extra spending on gas or work appropriate clothing, and the schedules are flexible.

Cons

There are no sick days, no paid vacation time, and no holidays either (so be prepared to work on Christmas and New Year's Day, which are the two busiest days of the year). You only get around $22 per month for phone service, so if it costs you more than that, you will have to pay the difference out of pocket. You also pay for your electricity usage and are required to have a computer (which you also have to pay for on your own). If you need to replace your headset and/or phone, you have to pay out of pocket first and then get reimbursed. You can only do that every two years, though, so if you have to replace anything before then, you are on your own. And you get all this for $8 an hour!

Advice to Management

If you are not willing to extend the same benefits that office workers have to those of us who do most of the work and earn you the money (aka: the interpreters), you should at least be nice and pleasant. Everyone I've dealt with (except for those people at IRC) is extremely rude and uneducated.

Other Employee Reviews for LanguageLine Solutions

  1. Helpful (7)

    "Far less than ideal"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at LanguageLine Solutions full-time

    Pros

    I can't think of anything and I am behing 100% honest. Maybe a few nice people that share your pain.

    Cons

    Management is subjective, does not encourage development, and if you want to succeed, you should make friends with management. Your abilities mean very little. If you are looking for a career, this isn't the place. If you have worked in any other organizations, you would know that Language Line is below par in how employees are treated. Poor benefits, retirement, growth, or support.

    Advice to Management

    Yeah, I tried . And you probably shouldn't since it won't turn out good.


  2. Helpful (4)

    "Very low pay, no flexible scheduling, poor benefits"

    StarStarStarStarStar
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    Pros

    You get to work from home

    Cons

    Very low pay, no flexible scheduling, poor benefits

There are newer employer reviews for LanguageLine Solutions
There are newer employer reviews for LanguageLine Solutions

See Most Recent

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