LanguageLine Solutions - Stressful to work here | Glassdoor
There are newer employer reviews for LanguageLine Solutions
There are newer employer reviews for LanguageLine Solutions

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Helpful (6)

"Stressful to work here"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Spanish Interpreter in San Juan, PR
Current Employee - Spanish Interpreter in San Juan, PR
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I have been working at LanguageLine Solutions full-time (More than a year)

Pros

Good training. Work from home. That's the only pro for me. I really can't think of any other good thing about this company.

Cons

It is customary for the telephonic interpreters to be paid by the minute. This company pays by the hour and swamps you with more calls than you can handle without straining. If you compare the hourly pay of this company with what the others in the industry pay, they are 50% under.

Other Employee Reviews for LanguageLine Solutions

  1. Helpful (5)

    "This is a company that practices unequal treatment of employees"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative Spanish WAH Interpreter in Miami, FL
    Former Employee - Customer Service Representative Spanish WAH Interpreter in Miami, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at LanguageLine Solutions full-time (More than 3 years)

    Pros

    Working from home; training is worth your time.

    Cons

    Management blatantly break the rules with little consequence, they expect the interpreter -their product to work as slaves This is an interpretation sweatshop. There is absolutely no support to the work-force.

    Advice to Management

    The newer executive team may have come with great experience, success track records, with outstanding plans and projects for the business; however the entire corporate culture lacks consideration towards employee's well-being. They have not done anything in the 2 years they have been managing the company... TO JOB SEEKERS: It is a horrible work environment. Stay away while you can.


  2. Helpful (8)

    "Avoid it if you can!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Over the Phone Interpreter in Monterey, CA
    Current Employee - Over the Phone Interpreter in Monterey, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at LanguageLine Solutions full-time (More than 3 years)

    Pros

    You get to work from home, which means no extra spending on gas or work appropriate clothing, and the schedules are flexible.

    Cons

    There are no sick days, no paid vacation time, and no holidays either (so be prepared to work on Christmas and New Year's Day, which are the two busiest days of the year). You only get around $22 per month for phone service, so if it costs you more than that, you will have to pay the difference out of pocket. You also pay for your electricity usage and are required to have a computer (which you also have to pay for on your own). If you need to replace your headset and/or phone, you have to pay out of pocket first and then get reimbursed. You can only do that every two years, though, so if you have to replace anything before then, you are on your own. And you get all this for $8 an hour!

    Advice to Management

    If you are not willing to extend the same benefits that office workers have to those of us who do most of the work and earn you the money (aka: the interpreters), you should at least be nice and pleasant. Everyone I've dealt with (except for those people at IRC) is extremely rude and uneducated.

There are newer employer reviews for LanguageLine Solutions
There are newer employer reviews for LanguageLine Solutions

See Most Recent

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