Lebara - A good place to work but many people could be disappointed | Glassdoor
There are newer employer reviews for Lebara
There are newer employer reviews for Lebara

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Helpful (3)

"A good place to work but many people could be disappointed"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Advisor in City of London, England (UK)
Current Employee - Customer Service Advisor in City of London, England (UK)
Doesn't Recommend

Pros

The location is good, nothing else really.

Cons

No procedures, difficult to be proactive, not many people actually care about anything. Many things permanently do not work at all.

Advice to Management

Some managers should have gone away long time ago, seem to be useless wasting Lebara's money.

Other Employee Reviews for Lebara

  1. Helpful (5)

    "Bilingual customer representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bilingual Customer Representative in London, England (UK)
    Former Employee - Bilingual Customer Representative in London, England (UK)
    Doesn't Recommend

    Pros

    Job easily obtainable due to the high turn over of the agents. Interviews not difficult and pretty much about basic customer services skills. Perfect job for full time students wishing to get some extra cash due to the lack of responsibility and stress.

    Cons

    No concern for their employees whatsoever as they provide no regularity or reliability in shift rota or payment date: new starters were initialy requested to sign their contract of employment without knowing if they would get a salary at the end of december or end of January.
    Role not challenging ,very repetitive.
    No communication whatsoever between supervisors and agents
    Lack of support from the supervising team
    at the lowest of the salary range for customer support representatives with bilingual skills.

    Advice to Management

    Please provide the minimum to your employees:
    -regular and reliable shift rota
    -salary paid at regular intervals
    -pay extra for the extra language provided.


  2. "Travail classe"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Paris (France)
    Current Employee - Project Manager in Paris (France)
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Lebara ils sont des beaucoup d'avantage cette année plus que l'année dernière je pense que il va lève encore plus haut

    Cons

    J'aime bien travaillé chez eux

    Advice to Management

    C'est pas écrire quoi

There are newer employer reviews for Lebara
There are newer employer reviews for Lebara

See Most Recent

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