Lebara - Bilingual customer representative | Glassdoor
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There are newer employer reviews for Lebara

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Helpful (5)

"Bilingual customer representative"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Bilingual Customer Representative in London, England (UK)
Former Employee - Bilingual Customer Representative in London, England (UK)
Doesn't Recommend

Pros

Job easily obtainable due to the high turn over of the agents. Interviews not difficult and pretty much about basic customer services skills. Perfect job for full time students wishing to get some extra cash due to the lack of responsibility and stress.

Cons

No concern for their employees whatsoever as they provide no regularity or reliability in shift rota or payment date: new starters were initialy requested to sign their contract of employment without knowing if they would get a salary at the end of december or end of January.
Role not challenging ,very repetitive.
No communication whatsoever between supervisors and agents
Lack of support from the supervising team
at the lowest of the salary range for customer support representatives with bilingual skills.

Advice to Management

Please provide the minimum to your employees:
-regular and reliable shift rota
-salary paid at regular intervals
-pay extra for the extra language provided.

Other Employee Reviews for Lebara

  1. "Travail classe"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Paris (France)
    Current Employee - Project Manager in Paris (France)
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Lebara ils sont des beaucoup d'avantage cette année plus que l'année dernière je pense que il va lève encore plus haut

    Cons

    J'aime bien travaillé chez eux

    Advice to Management

    C'est pas écrire quoi


  2. "Slechte werkgever"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Amsterdam (Netherlands)
    Former Employee - Anonymous Employee in Amsterdam (Netherlands)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Lebara full-time (Less than a year)

    Pros

    Multicultireel verder zijn er geen pluspunten.

    Cons

    Chaotisch en onaangenaam werksfeer
    onprofessionele managers
    Geen organisatie, mensen komen en gaan.
    Vaste personeel op het hoofdkantoor die de kantjes ervan aflopen.


There are newer employer reviews for Lebara
There are newer employer reviews for Lebara

See Most Recent

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