Legacy Health - Uneven Leadership Maintains Organizational Norms that are Unsustainable in an Era of Healthcare Transformation | Glassdoor
There are newer employer reviews for Legacy Health
There are newer employer reviews for Legacy Health

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Helpful (2)

"Uneven Leadership Maintains Organizational Norms that are Unsustainable in an Era of Healthcare Transformation"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Manager in Portland, OR
Current Employee - Manager in Portland, OR
Doesn't Recommend
Negative Outlook
Approves of CEO

I have been working at Legacy Health full-time (More than 3 years)

Pros

1.) George Brown is a great leader, probably the best among the major systems in our region.
2.) As an employee, you can be proud of the quality of care provided at Legacy sites, which is as high or higher than the other systems in our region.
3.) More than the other healthcare systems, Legacy promotes an ethos of "doing the right thing" and does as good a job as any large organization can do to abide by it. Their commitment to diversity is exemplified in many ways, most notably through the presence of an African American man in the CEO position. There is also a strong commitment to healthcare literacy.
4.) Pay, at least for certain classes of administrative functions, is highly competitive. (but see "con" #4, below)
5.) Legacy is the largest provider of unreimbursed care in our region--evidence of a genuine commitment to the underserved. Hence, they deserve the classification of "non-profit" that many other health systems in our country don't.

Cons

1.) Weak links among the senior and executive leadership teams, and too much internal bickering within their ranks.
2. ) Initially, the presence of so many longterm employees at Legacy may seem a good sign--however, it is both a cause of inertia and an outcome of tolerance for mediocrity.
3.) When faced with organizational issues, Legacy too often takes a "try to make everybody happy" approach, rather than making smart business decisions.
4.) Poor HR policies that, again, strive to be "fair," rather than rewarding excellence. So Instead of "pay for performance, Legacy claims to extend "the same" percentage pay raise to all employees, except this is not true: everybody gets the same percentage raise, based on the midpoint of their position''s pay range. This means if you were hired near the top of your pay range (due to good qualifications), you actually receive a lesser raise than those whose pay is at the lower end. Frustration with lack of reward leads to Legacy losing talented employees while retaining mediocre ones.
5. ) Benefits not on par with other health systems. Most notably, there is no paid holiday. Instead, holidays are deducted from employees' bank of earned vacation days.

Advice to Management

1.) Stop trying to rule by committee. Instead, make tough management decisions that are based on financial acumen.
2.) Invest in outside consultants to come in and take a hard look at reforming outdated systems, policies and procedures. (Hunter Group is legendary for this within healthcare. I understand they have been bought out by Navigant, which may still provide that same service.)

Other Employee Reviews for Legacy Health

  1. Helpful (3)

    "Disappointment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Safety Analyst in Portland, OR
    Former Employee - Safety Analyst in Portland, OR
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Legacy Health full-time (More than 10 years)

    Pros

    Wonderful "family" of co-workers. Great health care system.

    Cons

    Known for mass layoffs. Budgeting strategy to maintain competition is harmful to current employees


  2. Helpful (1)

    "Excellent"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Postdoctoral Research Associate in Portland, OR
    Current Employee - Postdoctoral Research Associate in Portland, OR
    Recommends
    Approves of CEO

    Pros

    they are devoted to excellence. They deliver outstanding services. They are committed to the local community. They believe in what they do

    Cons

    West coast is not optimal as location for researchers do to the bad connectivity of the region. Average salaries are just in the normal range.

    Advice to Management

    nothing to advice to them, they perform excellent work in the way they are doing now. Any employe at Legacy is satisfied of our managment

There are newer employer reviews for Legacy Health
There are newer employer reviews for Legacy Health

See Most Recent

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