Employee Review
- 1.0Dec 30, 2018
Great people at lower levels, inept upper management, good employees end up as collateral damage
Former Account ManagerFormer Employee, more than 1 yearRichmond, VAPros
- Solid benefits package with position - Decent investment on internal culture at team-level - Direct, on site management was good depending on your team - Absolutely incredible HR rep that navigated an unstable company with professionalism and grace
Cons
- Non competitive pay, free lunches and benefits used to justify meager take-home pay - Main office gave complete disregard for satellite office, the east coast office shouldered a substantial amount of the work and ended up getting shafted upon the company devolving into "LendUp 2.0" and "Mission Lane" - Upper management gave little to no communication regarding the health of the company prior to late October, when dozens of employees were laid off on the spot or given an effective 90 days notice - Upper management is deceptive and timelines on when jobs would be terminated kept changing - Lack of appropriate staffing levels place unnecessary burden on customer facing employees - Lack of resources for maintaining functioning internal servers caused consistent outages/technical glitches that impacted customers and employees abilities to perform basic job functions
3
Other Employee Reviews
- 5.0Dec 6, 2021Anonymous EmployeeFormer Employee
Pros
Good people to work with
Cons
Not enough resources for such big goals
- 4.0Jul 8, 2023Customer Service RepresentativeFormer Employee, more than 1 yearOakland, CA
Pros
Pay Maternity leave Easy Supplies provide
Cons
Closed after Covid Communication Implementation of changes
