Employee Review
- 2.0Jul 1, 2019
Mixed bag
Account ManagerFormer Employee, more than 1 yearPros
•mission is top notch •heavy volume of calls teaches you how to be more confident on the phones •set schedule allows for a good work/life balance
Cons
•work is extremely taxing despite it just being a traditional 9-5 •since this company is in the payday lending space the customers you are dealing with are generally financially stressed, which can make for grueling day to day •calling a spade a spade this is essentially is a call-center position and the company needs to be more transparent on this (P.S. you are not managing accounts) •need to stream line daily process to mitigate attrition--perhaps make this a 3 day a week 10 hour a day position •company does not layout a path towards promotion
4
Other Employee Reviews
- 5.0Dec 6, 2021Anonymous EmployeeFormer Employee
Pros
Good people to work with
Cons
Not enough resources for such big goals
- 4.0Jul 8, 2023Customer Service RepresentativeFormer Employee, more than 1 yearOakland, CA
Pros
Pay Maternity leave Easy Supplies provide
Cons
Closed after Covid Communication Implementation of changes
