Lennox - Once great company that has been ruined by poor executive leadership | Glassdoor
There are newer employer reviews for Lennox
There are newer employer reviews for Lennox

See Most Recent

Helpful (6)

"Once great company that has been ruined by poor executive leadership"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Director in Dallas, TX
Current Employee - Director in Dallas, TX
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

I have been working at Lennox full-time (More than 8 years)

Pros

Once the pride of the HVAC industry with a culture and leadership team that was best in class (due to prior owner and CEO). Some solid leadership remains at the middle management level. Decent work/life balance in an industry that is fairly stable.

Cons

Current CEO and Executive team that manage by the quarterly stock price (in order to line their pockets), while the welfare of the employee is completely and wholly expendable. Not one decision since 2007 (appointment of current CEO) has been in the best interest of the employee. They will find ways to renege on commitments if it will further pad their pockets with a few $. Employees no longer have pride in the company and many are looking for a way out. Little joy, excitement, or camaraderie remain within the four walls. The cafeteria has become a ghost town as people stay at their desk or leave the building for a brief respite from the daily drudgery.

Advice to Management

The company is still salvageable but you must show a commitment beyond your own pocketbook and start taking a sincere and personal interest in the well being of your employees. If a choice is available, do the right thing for the employee. Board - replace the CEO immediately with an individual who has a personality, cares about people, and will actually engage in sincere conversation with the "common folks". Lennox didn't survive for over 100 years by having poor leadership that focuses on nothing more than a short term quarterly result!

Other Employee Reviews for Lennox

  1. Helpful (1)

    "Rewarding"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Leader in Richardson, TX
    Current Employee - Project Leader in Richardson, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lennox full-time (More than 3 years)

    Pros

    Delivering results that meet or exceed goals is rewarded with trust, compensation, development for further opportunities, etc. Although the company has a significant global presence, it still has that small company, almost "family" feel, and the level of talent that each of my co-workers have, continually amazes me.

    Cons

    Like working at any of the HVACR companies, this business is closely tied to housing starts, commercial builds, and of course, the weather. So be prepared for lean times, and be ready to chip in and bear the burden of the down-cycles when they occur.


  2. Helpful (3)

    "Culture is stagnant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Richardson, TX
    Former Employee - Manager in Richardson, TX
    Doesn't Recommend

    I worked at Lennox full-time (More than a year)

    Pros

    Business is good and they have a great product - costly but good. Service team is excellent and this drives equipment sales.

    Cons

    Lack of leadership at numerous levels. Leaders do not embrace the needed change or those that can effectively initiate change management. If you do not advertise people will not purcase your product - you cannot shrink your way to success - you invest to grow!

    Advice to Management

    Hire good leaders, get rid of those that are the "Bullies" - people know who they are in the organization and take care of customers and employees.

There are newer employer reviews for Lennox
There are newer employer reviews for Lennox

See Most Recent

Work at Lennox? Share Your Experiences

Lennox
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or