Lennox - Really liked working with the people at Lennox | Glassdoor
There are newer employer reviews for Lennox
There are newer employer reviews for Lennox

See Most Recent

Helpful (1)

"Really liked working with the people at Lennox"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Territory Manager
Former Employee - Territory Manager
Recommends
Neutral Outlook
No opinion of CEO

I worked at Lennox full-time (More than 3 years)

Pros

Territory Manager has a lot of autonomy working from home and managing a designated territory. Company auto, gas card and corporate expense credit card provided. Able to help a customer with problems without going to corporate for an approval as long as it is good for business and you can justify it later.
Lennox has a lot of good things about them. The corporate personality is fun and pleasant most of the time. They give opportunities...promote from within.

Cons

Lennox has gone through a lot of restructuring in the last few years and territory size has increased. Pay plan is difficult to understand and they can play with the numbers which they did with me on a couple of occasions. Middle management also admitted that they were incorrect in the calculations but would not go back and rectify the pay. Company is seriously needing new business as many Lennox Dealers are retiring and other competitive manufacturers have gained large market share. New business drive has caused company to lose some focus on existing dealer base. This has been voiced to me by multiple dealers (over 12 of them).

Advice to Management

Focus on current and long-time customers. Show them the love. Create some systems, programs, incentives for new business and for Territory Managers to utilize in bringing in new business. Make it enjoyable to get new business. This industry used to be fun!

Other Employee Reviews for Lennox

  1. Helpful (1)

    "As a company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lennox full-time (More than 10 years)

    Pros

    work life balance is very good

    Cons

    there is a glass ceiling


  2. Helpful (2)

    "Great work hours"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Counter Sales Associate in Charleston, SC
    Former Employee - Counter Sales Associate in Charleston, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Lennox full-time (More than a year)

    Pros

    Good hours, good product, good inventory, good benefits, and good pay.

    Cons

    Too many silly rules, too much paperwork, lack of training, short staffed in the part stores, outside sales person does not help drive business to the store, too many key decision makers, store manager can't make key decisions.

    Advice to Management

    Allow the store manager to run the store, encourage the outside sales person and managers to work together to drive sales for both the store and outside sales person.


There are newer employer reviews for Lennox
There are newer employer reviews for Lennox

See Most Recent

Work at Lennox? Share Your Experiences

Lennox
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or