LesConcierges - Inefficient and full of facades; a fake standard of excellence | Glassdoor
There are newer employer reviews for LesConcierges
There are newer employer reviews for LesConcierges

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Helpful (4)

"Inefficient and full of facades; a fake standard of excellence"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Corporate Concierge in San Francisco, CA
Former Employee - Corporate Concierge in San Francisco, CA
Doesn't Recommend
Positive Outlook
Approves of CEO

I worked at LesConcierges full-time (Less than a year)

Pros

Wonderful Coworkers, from all backgrounds and multiple countries
Understanding Management, often will connect with you on a human level rather than just being an employee

Cons

Terrible Quality Standards for Customers, really unprofessional reports delivered
An unbelievable amount of legal protocols, certain verbage for nearly anything
Abhorrent Hours, really erases any hope of a personal life

Advice to Management

Distribute wealth more evenly!

Other Employee Reviews for LesConcierges

  1. Helpful (6)

    "DO NOT WORK AT LESCONCIERGES"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Corporate Concierge in San Francisco, CA
    Former Employee - Corporate Concierge in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at LesConcierges full-time (More than a year)

    Pros

    office location, paycheck, and health benefits

    Cons

    -favoritism and low salary
    -clueless HR
    -drunk and unprofessional managers
    -no advancement if not on favorites list

    Advice to Management

    hire new management, stop favoritism, and value your employees.


  2. Helpful (6)

    "Dull,demanding and demeaning"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Corporate Concierge in San Francisco, CA
    Former Employee - Corporate Concierge in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at LesConcierges full-time (Less than a year)

    Pros

    Close to BART, reasonable benefits. There's free cake sometimes. Sometimes we get the surplus of fancy events from upstairs.

    Cons

    It's boring as all get out. They make a big deal out of training you for everything, but it's 70% calls you need to route to the bank. They expect a very high quality of work, but don't pay enough money to earn it. They no longer let you browse personal websites while at work. There's around 15 points you're supposed to hit in each call and it's near impossible.

    Advice to Management

    Hire more people! When we're slammed, of course the call quality is going to be poor.

There are newer employer reviews for LesConcierges
There are newer employer reviews for LesConcierges

See Most Recent

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