Leslie's Swimming Pool Supplies - Focus is on sales and not customer satisfaction | Glassdoor
There are newer employer reviews for Leslie's Swimming Pool Supplies
There are newer employer reviews for Leslie's Swimming Pool Supplies

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Helpful (2)

"Focus is on sales and not customer satisfaction"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Lead Sales Associate in Goodyear, AZ
Former Employee - Lead Sales Associate in Goodyear, AZ
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

I worked at Leslie's Swimming Pool Supplies full-time (More than a year)

Pros

Easy to advance to higher positions in the store associate track. There are a lot of stores, so you can work in many locations.

Cons

-Managers are expected to work ridiculous hours with no overtime pay.
-Once you reach store manager, moving up can be almost impossible.
-Meeting your average per customer ($50 min.) is all that matters to higher ups.
-No commissions for lower level employees, and all lower level employees are let go at the end of the season.
-Low quality products sold at prices which are way too high.

Advice to Management

Please motivate your workforce by providing better incentives. Commissions should be higher and store managers should not have to work so many hours.

Other Employee Reviews for Leslie's Swimming Pool Supplies

  1. Helpful (2)

    "Cheap company with poor management makes it hard to keep employees"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Houston, TX
    Former Employee - Retail Sales Associate in Houston, TX
    Doesn't Recommend
    No opinion of CEO

    I worked at Leslie's Swimming Pool Supplies part-time (Less than a year)

    Pros

    The job was pretty easy. When it was slow, we sat in the back of the store and talked, watched movies, ate, ect.

    Cons

    The company itself is dysfunctional and cheap. Our District Manager went around to all of his stores in the middle of Texas summer time and locked all of the air conditioners to 80 degrees, so it was sweltering inside of the store. This looks bad to customers, who did notice the uncomfortable temperature of the store. When we ran out of plastic shopping bags for customers, corporate would take forever sending us more, so customers had to carry their purchases out in their arms, which also looks bad. The music playing in the store is generic, unlicensed music who we suspected had to be one of the big wig's kids in a band, and it was horrid. Customers noticed that, too. Scheduling service calls was ridiculous, with delays up to two weeks before a tech could come out. After summer time, your hours would be cut to almost nothing (if you weren't let go), and if you wanted hours, you were expected to drive to other locations who were understaffed, some of which could be anywhere from 25 to 45 miles away from your location. The stores have a very difficult time keeping employees, which is most likely due to the fact that regular employees are underpaid, run around, receive no benefits (only management does), and are expected to work in poor conditions.

    Advice to Management

    Invest a little more in the people who run your stores and make your money. Don't allow upper management to treat employees like dirt, working in sweatshop conditions. Your customers notice the messed up things you do to them, the company, and its employees.


  2. Helpful (2)

    "Long hours and NO help!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Las Vegas, NV
    Former Employee - Assistant Manager in Las Vegas, NV
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Leslie's Swimming Pool Supplies full-time (More than a year)

    Pros

    they pay decent hourly wages if your there for a while

    Cons

    expect no life! you work open to close and most of the time by yourself.

    Advice to Management

    The best advice I can give is if you have a family, look some where else. You will be working along days and a lot of 6-7 days weekly.

There are newer employer reviews for Leslie's Swimming Pool Supplies
There are newer employer reviews for Leslie's Swimming Pool Supplies

See Most Recent

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