LexisNexis Legal & Professional - Fair | Glassdoor
There are newer employer reviews for LexisNexis Legal & Professional
There are newer employer reviews for LexisNexis Legal & Professional

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"Fair"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee in Boca Raton, FL
Former Employee - Anonymous Employee in Boca Raton, FL
No opinion of CEO

Pros

Great work life/balance supported by management, innovation everywhere, very agile as an organization.

Cons

Constant reorgs lead to confusion around reporting structure and little communication of strategic vision of the organization down to the masses.

Other Employee Reviews for LexisNexis Legal & Professional

  1. Helpful (6)

    "Underpaid and over-managed professional stuck in a small cubicle all day"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Legal Research Associate in Miamisburg, OH
    Current Employee - Legal Research Associate in Miamisburg, OH
    Recommends
    Disapproves of CEO

    Pros

    The technology is fun, and Lexis is justifiably proud of the great customer service it offers. Customer service reps adhere to extremely high standards of professionalism and are graded on the quality of their interactions and the assistance they give customers, NOT on how fast they can get people off the phone nor on the number of calls handled. The feedback is pretty good and the training is at least adequate, although it could be better.

    Cons

    For a lawyer to start in the neighborhood of $40,000 per year is utterly ridiculous. The unnecessarily strict standards for punctuality and various housekeeping matters borders on the insane. The paths for advancement in the company are laid out in fairly rigid fashion, and switching departments is difficult. Management egos are significant. Getting programmers and system analysts to recognize the need for improvements in the search technology or the structuring of data can be frustrating due to unresponsiveness.

    Advice to Management

    Back off the professionals and cut them some slack. Pay the attorneys in customer service at least twice what you pay now. For top management: let your salespeople at the lowest levels participate in the setting of sales quotas. You will get better results and not use up good people quite as fast.


  2. Helpful (9)

    "21st century wrapper, 19th century culture: Not a good place to work - not for outsiders or professionals"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Alpharetta, GA
    Current Employee - Anonymous Employee in Alpharetta, GA
    Doesn't Recommend
    No opinion of CEO

    Pros

    - If it is the only job offer you have (take it and keep looking)
    - You are writing a book or case study on poor management practices
    - If you are responding to an "MBA" preferred position - it's not preferred and certainly not required
    - You like a factory "punching a clock" work environment
    - You don't see value in innovation, process improvement, or treating people as professionals
    - You are an HR professional and view employee engagement as just words on a poster, reasons to have a few cookouts and look good in an annual report (LexisNexis is just the place for you)

    Cons

    - Incredibly poor management practices - does not value or promote people. In my department, no one had been promoted in over three years. Some had graduate degrees, were top performers and were kept at the lowest level of the career path for many years although worked as if in the higher position. Why do they stay? Fear: "lucky to have a job".
    - Impossible performance standards. Only measured on what you didn't achieve, rather than your achievements. Therefore, you can never achieve anything other than "meets expectations". Management brags how their standards are "tough".
    - Factory style work environment. Sitting at your desk is highly valued. HR says they are flexible (even has work from home program) but it's for the lucky few. If your manager doesn't agree with being flexible - then these options aren't available to you. Your manager sets the policies, not HR.
    - You can never provide any value because you haven't been there for the last 10-20 years and therefore know "nothing" from the leadership's perspective.
    - If you don't like all this, or you have a rotten or even bully manager (and they are quite common), then the reason is it's "you" that doesn't fit in and doesn't fit the culture. It should tell you everything you need to know about this organization. Yes, bad companies do exist and they hide behind their "culture" of bad practices. LexisNexis is one of those companies -

    Advice to Management

    - Stop trying to buy talent - your management doesn't value bringing in new talent with industry experience
    - Read the book "How the Mighty Fall" by Jim Collins
    - Replace your HR leadership - they are failing your organization

There are newer employer reviews for LexisNexis Legal & Professional
There are newer employer reviews for LexisNexis Legal & Professional

See Most Recent

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