PTO, decent pay if you're willing to cut corners and play dumb with underwriting, 401k, pension, vision.
Cons
Typical call center environment, poor integrity across the sales floor (especially middle management), toxic work environment, revolving door.
Liberty Mutual Insurance Response
7y
We're sorry to read about your experience. If you feel you've observed inappropriate behavior, you may want to call our Compliance Helpline for guidance. You can also reach out to Compliance anonymously if you prefer.
Explore other reviews about Liberty Mutual Insurance
5.0
Jun 4, 2026
Anonymous employee
Current employee, more than 3 years
Recommend
CEO approval
Business Outlook
Pros
Great work culture
Flexible schedule
No overtime
Good career opportunities
Cons
If working a technical position, they pay less than average
There are no pros to working here. I just thought of one, you have a chance to work remotely so you don’t have to see your toxic, incompetent manager in person every day.
Cons
Toxic, hostile culture
Favoritism to the extreme
50-60 hours a week work but get paid for 40
Being forced to give your manager a 9-10 on a survey when they don’t deserve it to avoid fear of retaliation
Coworkers crying and having panic attacks on a daily basis
Just everything