Liberty Mutual Insurance - Not a bad place to work short of a questionable management team | Glassdoor
There are newer employer reviews for Liberty Mutual Insurance
There are newer employer reviews for Liberty Mutual Insurance

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Helpful (1)

"Not a bad place to work short of a questionable management team"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Business Systems Analyst in Dover, NH
Current Employee - Business Systems Analyst in Dover, NH
Recommends
No opinion of CEO

Pros

Good Work/Life balance with flexible hours and encouraged time off. Managers are generally accepting of an individuals schedule that best suites their individual work needs. Vacation time is ample and is almost always approved when requested off. Employees are able to come in early and leave early, or come in late and leave late - whichever works best for their particular lifestyle. The salary appears to be comprable to other near by companies in the area and the benefits are also quite sufficient. As far as places to work in the area, Liberty Mutual is probably one of the more preferred companies one could work for.

Cons

Senior Management, and management in general appears more interested in the day to day bureaucracy and power struggles than they are about actually getting things done. It must concern an individual from the outside looking in, or from the inside looking out for that matter, that the company is just nailing down its internet site now - in 2008. A little late to the party... Very conservative in decision making and the acceptance of new ideas and thoughts. Lack of understanding from management regarding what employees do and the nature of work being accomplished on the ground. A definitely disconect between management and employees.

Advice to Management

Listen to your employees and understand what it is they actually do prior to formulating opinions and, more specifically, deadlines.

Other Employee Reviews for Liberty Mutual Insurance

  1. Helpful (5)

    "Management is spineless and incompetent. God help you if you become icky."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager I/S in Dover, NH
    Current Employee - Project Manager I/S in Dover, NH
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Paycheck. A few good people

    Cons

    No leadership. No competent management. Spineless. Management behaves like middle school lunch. Some people get rewarded and a pass no mater what the disaster. Others can not be successful no matter what. Successes are discounted because they are icky. Once you are icky you can never overcome it.

    Advice to Management

    Open your eyes. Grow a spine. Grow up.


  2. "Does Ted Kelly really know what goes on in the LSO's?"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Representative in Cumming, GA
    Former Employee - Account Representative in Cumming, GA
    No opinion of CEO

    Pros

    If you are looking for a place to learn the Insurance Industry- this is a great place to start. It gives the new staff a great foundation to learn property, casualty and customer service. In addition, Liberty Mutual has once of the best benefit packages in the industry.

    Cons

    The downside is that the communication from upper management is poor. By the time messages are delivered to the front line the message is floating in the offices as rumors. This reduces production and increases poor employee morale. Liberty talks alot about treating people with respect , but, the management does not always treat their people with respect- they appear to be overworked and confused.

    Advice to Management

    Communication needs to be more frequent and delivered as promised - not sugar coated. The staff feel more at ease when they know the truth (good or bad) as soon as possible.

There are newer employer reviews for Liberty Mutual Insurance
There are newer employer reviews for Liberty Mutual Insurance

See Most Recent

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