Liberty Mutual Insurance - Customer Service Representative | Glassdoor
There are newer employer reviews for Liberty Mutual Insurance
There are newer employer reviews for Liberty Mutual Insurance

See Most Recent

Helpful (3)

"Customer Service Representative"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Representative in Portsmouth, NH
Current Employee - Customer Service Representative in Portsmouth, NH
Recommends
Neutral Outlook
No opinion of CEO

I have been working at Liberty Mutual Insurance full-time (More than a year)

Pros

Salary and Benefits, still have a pension plan
Focus on charitable giving

Cons

Systems are a challenge
There are a lot of nuances involved with administrating insurance products and representative are not given enough information to perform their jobs effectively.

Advice to Management

Offering a good salary and a good benefits package isn't the only thing you need to keep your employees happy.

Other Employee Reviews for Liberty Mutual Insurance

  1. Helpful (1)

    "Good place to work, just make sure you work in a role that is a fit for you"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Markets Sales Representative in Pittsburgh, PA
    Former Employee - Personal Markets Sales Representative in Pittsburgh, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Liberty Mutual Insurance full-time (More than a year)

    Pros

    Great benefits, helpful coworkers, supportive management

    Cons

    If you start in personal markets, it is awfully difficult to transfer to corporate.


  2. Helpful (1)

    "Good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Communications Intern in Boston, MA
    Former Intern - Communications Intern in Boston, MA
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Liberty Mutual Insurance as an intern (Less than a year)

    Pros

    treat their employees very well

    Cons

    Only judge employees on technical skills and GPA

    Advice to Management

    Hire from within

There are newer employer reviews for Liberty Mutual Insurance
There are newer employer reviews for Liberty Mutual Insurance

See Most Recent

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