Liberty Mutual Insurance - Not enough time in the day | Glassdoor
There are newer employer reviews for Liberty Mutual Insurance
There are newer employer reviews for Liberty Mutual Insurance

See Most Recent

Helpful (1)

"Not enough time in the day"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Disability Claims Case Manager
Current Employee - Disability Claims Case Manager
Recommends
Positive Outlook
No opinion of CEO

I have been working at Liberty Mutual Insurance full-time (More than a year)

Pros

Good pay, good vacation/time off, good benefits. Well-developed training program

Cons

There is a constant lack of staffing. People resign all too often and they don't hire people quickly enough. We are held to daily, weekly and monthly metrics that are all but impossible to meet with our current caseloads. Management states they are understanding of the situation, but from what I can see, it's business as usual for them and all the employees are expected to be near-perfect with ever-increasing caseloads. Micromanagement is an issue, for me at least, and I feel as if I can't ever do well enough or finish goals quickly enough. I've been working 45-50 hour weeks, and that really drags you down after a while (especially when the extra effort isn't recognized because it doesn't fall into one of the metrics that management cares so much about). I'll admit- this is a starter job for me, and unfortunately, I don't know how long I'll continue to put up with it.

Advice to Management

Hire enough people. Then, make adjustments so that those people stick around.

Other Employee Reviews for Liberty Mutual Insurance

  1. Helpful (2)

    "great company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Spokane, WA
    Current Employee - Sales Representative in Spokane, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Liberty Mutual Insurance full-time (Less than a year)

    Pros

    great pay and lots of opportunity to move up

    Cons

    always working, no work life balance

    Advice to Management

    better work life balance


  2. Helpful (4)

    "Commercial Insurance Field Rotational Program"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Liberty Mutual does a great job in order to help you build a career. Great educational programs. Great place to start.

    Cons

    It is a very large company. May not have the most opportunities to advance as quickly. They also just went through a realignment.

There are newer employer reviews for Liberty Mutual Insurance
There are newer employer reviews for Liberty Mutual Insurance

See Most Recent

Work at Liberty Mutual Insurance? Share Your Experiences

Liberty Mutual Insurance
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or