Liberty Mutual Insurance - I have had a great experience until the company decided to change from a Quality focus. | Glassdoor
There are newer employer reviews for Liberty Mutual Insurance
There are newer employer reviews for Liberty Mutual Insurance

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Helpful (1)

"I have had a great experience until the company decided to change from a Quality focus."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Quality Assurance Specialist in Phoenix, AZ
Current Employee - Quality Assurance Specialist in Phoenix, AZ
Recommends
Negative Outlook
No opinion of CEO

I have been working at Liberty Mutual Insurance full-time (More than a year)

Pros

Pay is great, benefits are good, time off is good and rewards tenure.

Cons

My job is changing, and maybe not for the good.

Other Employee Reviews for Liberty Mutual Insurance

  1. "Hamster wheel"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Insurance Sales Representative in Dallas, TX
    Former Employee - Insurance Sales Representative in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Liberty Mutual Insurance full-time (More than a year)

    Pros

    Good pay for new sales, horrible renewal commissions

    Cons

    Could cater less about anything but new sales.

    Advice to Management

    Quit trying to maximize bonus on the backs of sales reps and at the expense of clients


  2. Helpful (2)

    "If you have a conscience, don't sell for liberty!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Agent
    Current Employee - Sales Agent
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Liberty Mutual Insurance full-time (More than 5 years)

    Pros

    Large company. Good retirement plan.

    Cons

    No work life balance. Horrible renewal commission (95% of annual income is based on new business) Rates are set by state and if you happen to be in a state that has tightened the belt you will starve. Impossible to move roles once in the sales role. Rampant and accepted unethical procedures. Poor managers who don't know the job. I work for a direct manager who never sold and an area manager who never sold. If you cheat well, steal from your coworkers, and lie to customers you will be a star in this company. If not you will hate life.

    Advice to Management

    Hire less warm bodies and try to keep the people who their job ethically.

There are newer employer reviews for Liberty Mutual Insurance
There are newer employer reviews for Liberty Mutual Insurance

See Most Recent

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