Liberty Mutual Insurance - Things could have been better | Glassdoor
There are newer employer reviews for Liberty Mutual Insurance
There are newer employer reviews for Liberty Mutual Insurance

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Helpful (1)

"Things could have been better"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Representative in Raleigh, NC
Former Employee - Customer Service Representative in Raleigh, NC
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I worked at Liberty Mutual Insurance full-time (More than 10 years)

Pros

I enjoyed the work I did, processing new business, renewals and policy changes. the people I worked with were great, benefits were good.

Cons

stressful environment, to much talking about what we need to do to get the work done, instead of just doing the work. did feel like was trusted to just get my job done, had to be time managed from the time you walk in the door, until you left for the day. including breaks and lunch. was harder to focus on just getting your work processed in a quality manner, instead you felt you better hurry up and complete a work item so you met your daily or hourly time standards.

Advice to Management

Acknowledge that people have a life outside of the office. Large percent of people want to do a great job and feel proud of their work. Don't feel like you have to stand over employees 24/7 with a time management tool on the computers to get a good product out the door

Other Employee Reviews for Liberty Mutual Insurance

  1. Helpful (1)

    "Paralegal in-house counsel"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Workers Compensation Paralegal
    Former Employee - Workers Compensation Paralegal
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Liberty Mutual Insurance full-time (More than 8 years)

    Pros

    Professional and organized atmosphre. I am a former employee. My last year worked was 2003 and there was not a large turnover at that time because the employees were treated well.

    Cons

    Loss of job security due to out-sourcing. Almost all of my former co-workers have left the company after many years of service because they felt overworked and under appreciated

    Advice to Management

    Be creative in utilizing the by talent within your organization to minimize dedicated people losing their jobs. (Former employee)


  2. "Great Employer"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great people to work fo r

    Cons

    No free parking for employees

There are newer employer reviews for Liberty Mutual Insurance
There are newer employer reviews for Liberty Mutual Insurance

See Most Recent

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