Liberty Tax Service - LibTax | Glassdoor
There are newer employer reviews for Liberty Tax Service
There are newer employer reviews for Liberty Tax Service

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"LibTax"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

Pros

You get to interact with the people who come in for help with their taxes. This means you meet a variety of interesting people.

Cons

You are not paid enough for the work that you are doing. There is not enough training/guidance given. This is only representative of this particular franchise branch, however.

Advice to Management

You need to encourage all franchise owners to appreciate the work that is done by their employees. THis is a place that wants to differentiate itself by the attitudes and the experience that the customers expereince when they are being taken care of. This goodwill should start with the attitudes the owners have towards the employees that make it possible for them to have a business.

Other Employee Reviews for Liberty Tax Service

  1. "Taxes"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    Pros

    If you want to konow the structure used for doing taxes, and how software works this is a good place.

    Cons

    Lack integrity, purpose is just to make money for the store. Fee structure used is outrages. Majority of client are low income and just concern about getting a refund. Therefore they are being taken advantage of regarding fees charged. It

    Advice to Management

    Managers do not know the tax law. The training is not complete. They just basically know how to use and manulate the software.


  2. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Seasonal Tax Preparer in Phoenix, AZ
    Former Employee - Seasonal Tax Preparer in Phoenix, AZ
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Liberty Tax Service full-time (More than 3 years)

    Pros

    Flexible hours, commission based, very busy

    Cons

    Deal with a lot of disgruntled customers, management has unrealistic expectations

    Advice to Management

    Trust your employees more

There are newer employer reviews for Liberty Tax Service
There are newer employer reviews for Liberty Tax Service

See Most Recent

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