Life Technologies - The AB momentum and culture has been crushed - Emphasis on sales, not customer retention | Glassdoor
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There are newer employer reviews for Life Technologies

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"The AB momentum and culture has been crushed - Emphasis on sales, not customer retention"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee
Doesn't Recommend
Disapproves of CEO

Pros

There are some very dedicated employees at the non-management level that take pride in their work and do everything in their limited power to take care of our customers

Cons

Decisions made by management make it almost impossible to deliver the customer service levels AB customers were used to receiving. Departments in Foster City being let go and replaced by people in Carlsbad who have limited or no knowledge of the functions they are taking over. Morale is horrible. Customers are suffering. Substandard health benefits. Record customer complaints. Changes made constantly by managers who have no idea what they are doing and have no clue about processes.

Advice to Management

Listen to your employees! Next round of layoffs clean up some of the useless management, especially in HR. Encourage your employees to “challenge the system” instead of making them feel if they voice their opinion they will be on the chopping block.

For a company that likes to say “we are helping the scientific community improve the quality of life” why not try offering decent health benefits?

Remember--there is more to running a business than Excel spreadsheets.

Other Employee Reviews for Life Technologies

  1. "It was awesome before Invtrogen took over"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    Pros

    -Good technologies
    -Lots of very talented people

    Cons

    - poor senior management lacking knowledge about their business.
    - it has now become a big empty shell.
    - lots of quality issues

    Advice to Management

    could be useful to manage a little less like it is an Empire. Dictatorial leadership is not ususally known to be very effective to motivate a workforce.


  2. "A positive team-oriented environment that recognizes those willing to go beyond the call of duty."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    No opinion of CEO

    Pros

    company vision
    smart people
    good work recognized
    senior management willing to listen to all employees
    willingness to develop employees with potential

    Cons

    limited career growth opportunity at some sites
    disconnect between senior management and customer/market expectations (internal focus)
    implementation of systems prior to being ready

    Advice to Management

    Understand that LifeTech isn't the only player in town. Recognize that customers have choices and act accordingly.Customers recognize the quality and service from LT, but often prices are too high.

There are newer employer reviews for Life Technologies
There are newer employer reviews for Life Technologies

See Most Recent

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