LiveOps - Not concerned about Agents | Glassdoor
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There are newer employer reviews for LiveOps

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Helpful (7)

"Not concerned about Agents"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
Current Employee - Call Center Agent in Charlotte, NC
Current Employee - Call Center Agent in Charlotte, NC
Doesn't Recommend

I have been working at LiveOps part-time (Less than a year)

Pros

Flexibility of hours is good
Prompt payments is great

Cons

Somewhat shady with script delivery. Very punitive when it comes to agents not being able to fulfill commits for any reason, or keep up with high sales calls.

Advice to Management

Stop being so rigid and remember that you need agents to run your almost free virtual callcenter. Stop taking advantage of employees just because the economy is bad. Stop hiring more people when you don't have enough work for those of us there.

Other Employee Reviews for LiveOps

  1. Helpful (2)

    "Up and Down"

    Star Star Star Star Star
    • Work/Life Balance
    • Comp & Benefits
    Current Contractor - Independent Contractor/Customer Service in Atlanta, GA
    Current Contractor - Independent Contractor/Customer Service in Atlanta, GA
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at LiveOps as a contractor (More than a year)

    Pros

    Flexibility, Working from home, no commute, no workplace drama

    Cons

    Slow Periods, Can Lose lines for lack of sales and production


  2. Helpful (3)

    "Home based telesales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Direct Response Agent in Santa Clara, CA
    Current Contractor - Direct Response Agent in Santa Clara, CA
    Recommends
    No opinion of CEO

    I have been working at LiveOps as a contractor (More than a year)

    Pros

    Flexible working hours with 24 hour options, easy to use for anyone, work from home, etc.

    Cons

    Low pay with no pay guarrantee, pushy scripted sales tactics, slow help via IM, and not enough schedule availability each week.

    Advice to Management

    Pay a guarranteed minimum wage for hours scheduled to ensure payment for time, speed up the time it takes for Agent Services to respond to questions, create more schedule availability.


There are newer employer reviews for LiveOps
There are newer employer reviews for LiveOps

See Most Recent

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