LiveOps - Lots of potential, hard to succeed | Glassdoor
There are newer employer reviews for LiveOps
There are newer employer reviews for LiveOps

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Helpful (7)

"Lots of potential, hard to succeed"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I worked at LiveOps full-time

Pros

Interesting opportunities in the market. Contact center is changing. LiveOps has a proven set of technologies and people. Opportunities for growth if you can make an impact.

Cons

Unclear strategy from the top. Management team all seems like ex-Sybase people now. CEO lives in another city. Trying to succeed in too many things at the same time. Lots of people leaving, lots of people coming in.

Advice to Management

Focus. Reward people who actually perform. Better accountability for senior staff. Get in touch with actual customers.

Other Employee Reviews for LiveOps

  1. Helpful (4)

    "Unethical procedures"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Independent Agent
    Former Contractor - Independent Agent
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at LiveOps as a contractor

    Pros

    You will get paid for your work. You make your own hours and the schedule requirements are flexible.

    Cons

    Liveops is not a reliable "job." They are intended to use as additional income only. They will terminate your contract and never give you proof as to why. They terminated my contract once because they claim I never renewed my contract, which was a lie. They also claimed that I committed a violation that NEVER happened. This company will flat out make up reasons to terminate your contract and never respond to your messages or concerns. My experience with them was the most ridiculous work-related situation I have ever encountered. My advice is: If you work for them, make all the money you can, but NEVER get too comfortable and always keep other jobs or sources of income. You can't build a solid house on a shaky foundation.

    Advice to Management

    Have a conscious. Start doing the right thing. Do not terminate an agent's contract without providing proof of wrong doing. Have better communication where you can actually speak to a human instead of emails that do not get responded to.


  2. Helpful (5)

    "Great company-"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Negative Outlook
    Disapproves of CEO

    I have been working at LiveOps full-time

    Pros

    Management that doesn't help employees, turns people away when looking for assistance. If you ask questions, the management wont help. When questioned about needing work, there is no trust.

    Cons

    Great concept, but does not listen to ideas that will help improve the company.

There are newer employer reviews for LiveOps
There are newer employer reviews for LiveOps

See Most Recent

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