LivePerson - Don't work there unless you don't have other options | Glassdoor
There are newer employer reviews for LivePerson
There are newer employer reviews for LivePerson

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Helpful (2)

"Don't work there unless you don't have other options"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee
Doesn't Recommend
Disapproves of CEO

I worked at LivePerson full-time (More than a year)

Pros

They pay on time, but that's about it.

Cons

Long hours, Low salary
Low on tech, High on ego
Crazy "culture" you must follow if you want to keep your job
Totally artificial people you must be nice to at all times if you want to keep your job
Everyone is leaving or planning to leave a soon as possible.
Company has a bad reputation in HR.
"big brother" open space, no privacy whatsoever.

Advice to Management

Grow up.

Other Employee Reviews for LivePerson

  1. "VP"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Owner
    Current Employee - Product Owner
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at LivePerson full-time (More than 3 years)

    Pros

    Carrier advancement opportunities, will serve my next roles, meeting interesting people.

    Cons

    Lack of authority, to much talk no enough walk, horrible bureaucracy, big operational mess

    Advice to Management

    Structure the roles and responsibilities and keep them like that for more the 1 year. Give authority to people to make decisions and execute.


  2. Helpful (1)

    "The Best Place to Make Money for a Freelancer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Liveperson Expert in Islamabad, Islamabad (Pakistan)
    Current Contractor - Liveperson Expert in Islamabad, Islamabad (Pakistan)
    No opinion of CEO

    I have been working at LivePerson as a contractor (More than a year)

    Pros

    There is huge variety of categories catering different professional needs.Their payment system is very convenient and very punctual.You have great opportunity to excel on the basis of your skills thus there is no chance of negative impact on your clientele as far as the competition is concerned.

    Cons

    One small issue is that due to lower prices quoted by new experts,clients are unwilling to pay genuine price for the work demanded.When you quote higher price based on your expertise and experience, they run away telling they have lower price offers. This is a very demotivating factor and liveperson should do something about this. Also there are 4-5 months in the year when you are totally idle and have no work thus having low or even 0 earnings. this is a very disturbing factor.

    Advice to Management

    The management needs to do something about the new experts who are less experienced and they ruin the market quoting very low prices. I think there should be a threashold above which the price should be quoted. Otherwise the experts suffer a lot.

There are newer employer reviews for LivePerson
There are newer employer reviews for LivePerson

See Most Recent

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