LivePerson - VP | Glassdoor
There are newer employer reviews for LivePerson
There are newer employer reviews for LivePerson

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"VP"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Product Owner
Current Employee - Product Owner
Recommends
Positive Outlook
No opinion of CEO

I have been working at LivePerson full-time (More than 3 years)

Pros

Carrier advancement opportunities, will serve my next roles, meeting interesting people.

Cons

Lack of authority, to much talk no enough walk, horrible bureaucracy, big operational mess

Advice to Management

Structure the roles and responsibilities and keep them like that for more the 1 year. Give authority to people to make decisions and execute.

Other Employee Reviews for LivePerson

  1. Helpful (1)

    "The Best Place to Make Money for a Freelancer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Liveperson Expert in Islamabad, Islamabad (Pakistan)
    Current Contractor - Liveperson Expert in Islamabad, Islamabad (Pakistan)
    No opinion of CEO

    I have been working at LivePerson as a contractor (More than a year)

    Pros

    There is huge variety of categories catering different professional needs.Their payment system is very convenient and very punctual.You have great opportunity to excel on the basis of your skills thus there is no chance of negative impact on your clientele as far as the competition is concerned.

    Cons

    One small issue is that due to lower prices quoted by new experts,clients are unwilling to pay genuine price for the work demanded.When you quote higher price based on your expertise and experience, they run away telling they have lower price offers. This is a very demotivating factor and liveperson should do something about this. Also there are 4-5 months in the year when you are totally idle and have no work thus having low or even 0 earnings. this is a very disturbing factor.

    Advice to Management

    The management needs to do something about the new experts who are less experienced and they ruin the market quoting very low prices. I think there should be a threashold above which the price should be quoted. Otherwise the experts suffer a lot.


  2. Helpful (8)

    "Good idea and product , but bad organizational culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Raanana (Israel)
    Former Employee - Anonymous Employee in Raanana (Israel)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at LivePerson full-time (More than a year)

    Pros

    Good idea, excellent product, excellent marketing, fast growing company, good physical office.

    Cons

    Bad implementation of product (many legacy parts), political and sarcastic organizational culture in israel branch, egocentric and egoistic managers in israel branch, although mission statements are " be an owner and help others" in fact approach is so different from mission statement.

    Advice to Management

    Please check Cons

There are newer employer reviews for LivePerson
There are newer employer reviews for LivePerson

See Most Recent

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