Employee Review

  1. 5.0
    Current Employee, less than 1 year

    Fun Environment

    Sep 15, 2021 - Independent Contractor 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Make your own schedule, fun

    Cons

    Certification classes can be a bit too rushed

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    Liveops Response

    Community Manager

    We appreciate the feedback about certification and are glad to hear your pros. Thank you for taking the time to share!

  1. 5.0
    Former Contractor

    LuiveOps Review

    Sep 13, 2021 - Software Engineer in Blair, NE
    Recommend
    CEO Approval
    Business Outlook

    Pros

    They have great training courses

    Cons

    Lack of call volume for employees

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    Liveops Response

    Community Manager

    Thanks for the 5-star review and taking the time to share!

  2. 1.0
    Current Employee, less than 1 year

    Waste of my time

    Oct 9, 2021 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I can't think of any, other than meeting other hardworking people who thought they were working toward something worthwhile and putting their all into it.

    Cons

    I worked so hard to train for this position. Three weeks of my life, including weekends. Class started with 150 and only 42 made it. Then, we finally have the opportunity to make money during week four. NO CALLS for a whole week. I could count the calls on my hands. I was told it could be my phone, which is brand new and works perfectly. It could be my internet, which I did a speed test that showed 98 percent. They could hear me but I wasn't picking up. Finally, my leader said you are connected, but volume is low. We are not allowed to share with others that we aren't getting calls. They are running a class now for the same position and another back-to-back. Why? We Only get paid for talk time. Just a terrible experience.

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    3 people found this review helpful

    Liveops Response

    Community Manager

    We appreciate the feedback as we continue to enhance the agent experience. We'd like to hear more about your experience and the programs you've worked on so we can work to improve. Please contact us at press@liveops.com.

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