Longos - They make you work like youve never worked in your life with such a small time frame, that youre ready to explode! | Glassdoor

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There are newer employer reviews for Longos

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Helpful (3)

"They make you work like youve never worked in your life with such a small time frame, that youre ready to explode!"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Professional in Markham, ON (Canada)
Current Employee - Professional in Markham, ON (Canada)

Pros

Great compensation, and great people to work with, managers are very open to talk to and reliable.

Cons

Hours are cut dramatically, and this forces you to work like a mule, and even so you dont get a chance to accomplish anything. Expectations are run too high and they are never going to be met with the lack of hours. I dont recommend it for people who want a stress free job. This job is extremely stressful and are meant for the young and restless. There is a discount for the store but you only get a discount at the end of the year and its a very small percentage of what you buy. For example if you spend around 500 for that year you get like 40 back on a card at the end of a year where you can buy groceries with it, which is barely anything at all.

Advice to Management

I suggest not cutting hours in departments that are needed; Hot Food, Deli, Bakery. Senior Management is forgetting that with the hours being cut so dramatically; customers are getting frustrated with the lack of customer service available and the complaints are tripling in volume. Shelves are remaining empty and showcases are looking worse day by day. If you are a full- timer, you have mostly nothing to worry about because the company has to provide you your hours, and if you are part- time, God be with you! Because I have seen part-timers that really need the hours to support their family but all they get in two weeks pay period is 3 maybe 4 hours!!!
           Having a person available just for customers would be a great asset to each department. That way customers will always be satisfied with the service available to them, while the store looks great and full and neat and tidy.
           Employee suggestions should run thick and deep toward senior management and not be brushed off the shoulder. If the senior management have the facts that the store sales or department sales are not showing that we need the extra hours and bodies; maybe because its due to the lack of customer service shown; customers are not coming back or are not buying as much as they used to because of this. I personally asked a few regular customers as to why I dont see them as frequently as i had seen them before. They replied to me in a low voice that they came here more often before because of the great customer service, and that they did not care if the prices were too high, and now that the customer service is not as great as it used to be they stopped coming so often. This concludes that customers will pay any price for the right service and that means so should the company -BOTTOM LINE-- if theirs service theirs money.

Other Employee Reviews for Longos

  1. Helpful (1)

    "Fast paced yet simple job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Longos full-time

    Pros

    Great opportunity if you work hard. Customer service is number one priority. Good attitude with customer and fellow employees make it fun to work here.

    Cons

    Some negative and intimidating people cause unnecessary trouble.

    Advice to Management

    Coach managers before problems get out of control. Aim should be to encourage growth of problem areas not to get rid of people!


  2. "Longos Starbucks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Longos Starbucks Barista in Aurora, ON (Canada)
    Former Employee - Longos Starbucks Barista in Aurora, ON (Canada)
    Recommends

    I worked at Longos part-time (More than 3 years)

    Pros

    -Good pay for part time workers, with yearly raises
    -Friendly coworkers
    -Good hours

    Cons

    -Often insufficient coworkers for shifts, with the purpose of cutting costs

There are newer employer reviews for Longos
There are newer employer reviews for Longos

See Most Recent

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