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      Lookers

      Engaged Employer

      Lookers reviews

      Awful - Customer Service Advisor Lookers Employee Review

      1.0
      Sep 18, 2025
      Customer service advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      None. Staff treated terribly and no help from management.

      Cons

      No receptionist so customers have no idea where to go and regularly complain about it. Staff facilities are filthy and run down. The kitchen is literally a broom cupboard with just a sink, fridge and kettle. The walls have holes in and are dirty. Nowhere decent to sit to have your break. Sales staff don't want to deal with customers and expect service to do it.

      avatar
      Lookers Response
      8mo
      We’re very sorry to hear about your negative experience during your time with us. It’s never our intention for any team member to feel unsupported or dissatisfied in their role. We take your feedback about workplace conditions and team dynamics seriously, and we’re currently reviewing these areas to identify where improvements can be made.

      Explore other reviews about Lookers

      3.0
      Nov 26, 2021
      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Large firm resources and diverse

      Cons

      Lots of red tape and no

      avatar
      Lookers Response
      4y
      Thank you for submitting a review, we appreciate your feedback.
      3.0
      May 29, 2026
      Team leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good team Good wage Good location

      Cons

      Poor senior management Looked down on from sites

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