Los Angeles Department of Public Social Services - Great Benefits and Stepping Stone into a Civil Service Career | Glassdoor
  1. "Great Benefits and Stepping Stone into a Civil Service Career"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Eligibility Worker 

    I have been working at Los Angeles Department of Public Social Services full-time for more than 4 years

    Pros

    Some of the best reasons to work at DPSS are the health benefits, transparent salaries, yearly step raises and strong first-hand experience in the civil service field.

    Cons

    A downside to working at DPSS is the cultural climate. You will need thick skin to deal with irate customers who may have volatile personalities due to substance abuse issues, mental health issues, or other varied backgrounds. There is also a poor quality of communication between management and line operation employees. Of course this all varies from District to District, but the lack of consistency across the board in...

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    Advice to Management

    The motto of caring and effective services should be given to both external and internal customers. Everyone in management is still a civil service employee. Perhaps management should work more closely with line operation employees. This could help management gain a better understanding of how to provide quality service to the community and equip all employees with the necessary tools to be successful.

    Los Angeles Department of Public Social Services2018-10-27

Other Employee Reviews

  1. "CAREGIVER"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at Los Angeles Department of Public Social Services full-time

      Pros

      Work for IHSS taking care of my elderly grandmother

      Cons

      Its always an issue with getting more hours

      Los Angeles Department of Public Social Services2018-01-21
    • "Great Benefits...not so great administration"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - EW II 
      Doesn't Recommend

      I worked at Los Angeles Department of Public Social Services full-time for more than 20 years

      Pros

      - Great health benefits - Overall stable job - The fact that you work with people

      Cons

      - Administration is awful - Overwhelming amount of lawsuits against DPSS - Demanding at times - Difficult to progress as a career - It's not what you know its who you know.

      Advice to Management

      Tackle the problems that face your company, treat your personnel like people not numbers.

      Los Angeles Department of Public Social Services2019-03-23

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