Lovesac - Great concept...difficult to execute... | Glassdoor
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There are newer employer reviews for Lovesac

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"Great concept...difficult to execute..."

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Sales Representative
Former Employee - Sales Representative
Recommends
Approves of CEO

Pros

A great concept, fun in-store culture, and close-knit team environment are shining qualities for this furniture retailer. Corporate management was very creative and communicated well with the stores through on a regular basis. Many customers loved the LoveSac concept as it was quite the shift from what you'd typically see in a mall retail environment.

Cons

Operations model for business was a bit flawed as the company filed chapter 13 bankruptcy protection to reorganize their business. Customer perceptions of the product were sometimes misconstrued which made it difficult to sell. Corporate management sometimes seemed to lack a focus and expertise in respect to the overall direction of the company making it difficult to ensure future prospects with the company.

Advice to Management

Be sure to organize business practices around the customer yet structure them to be feasible in a dynamic external landscape.

Other Employee Reviews for Lovesac

  1. Helpful (7)

    "Poor at the top, great at the bottom"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New England (Jamaica)
    Current Employee - Anonymous Employee in New England (Jamaica)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Lovesac full-time

    Pros

    Product is amazing and life changing. Employees at lower levels are fantastic. In store environment drives sales and is the single best part of the company.

    Cons

    Executives/Directors constantly swings and misses. Processes and procedures are all implemented as a reaction to something going wrong. Rarely is does something come through that isn't the result of the company getting burned (lawsuit, threat of lawsuit, etc..) Very little growth potential. Pay structure is completely out of balance (person A can make SIGNIFICANTLY less than person B while doing the same job). Communication is very poor. Very rarely does the right hand know what the left hand is doing. Operations/logistics is awful. Core product is routinely back ordered for MONTHS.

    Advice to Management

    There is an incredible high turnover throughout the company because the environment is horrendous. Poor upper management leads to a poor culture.


  2. "Sac'r"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lovesac part-time

    Pros

    laid back, chill environment - you get to sell stuff that has value... and the value sells itself - all you have to do is be the person to relay the value in your own way.

    Cons

    Small teams can sometimes be challenging, especially if not everyone likes each other -- and then you're the new person who stays neutral as the people pleaser or feel pressured to pick a side. Totally circumstantial though..

    Advice to Management

    Praise in public & Punish inn private

There are newer employer reviews for Lovesac
There are newer employer reviews for Lovesac

See Most Recent

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