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Lowe's Home Improvement

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Lowe's Home Improvement

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Great culture, headed in the wrong direction - Sr UX researcher Lowe's Home Improvement Employee Review

    1. 4.0
      Sep 8, 2023
      Sr UX researcher
      Current Employee, more than 1 year
      Charlotte, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great coworkers with a lot of passion for the job and who do consistently excellent work. The culture is very positive and the vibe is laid back while the work quality remains consistently high and the output rate consistently fast. No micromanaging, you are expected to do your own work and keep on top of your own responsibilities. Low-level leads and managers are generally very reasonable, pleasant people who offer good suggestions but let the experts drive from below. Job security is relatively high especially for tech. The culture is pro-diversity, with numerous women and people of color in positions of authority.

      Cons

      Senior leadership makes bad decisions based on their own emotions and preferences. The bigwigs want people in the office so they're making people come to the office, even though the majority of employees are against it and there's not enough parking. "It will work itself out." The bigwigs bought a big fancy lab full of gadgets that are fancy but not very useful and expect us to figure out how to make it make money. People at the top decide actually we're focusing on xyz for this quarter or want to save money by eliminating abc and everybody at the bottom is stuck picking up the slack. The company would run better if everybody above director level just did nothing. While the culture is overall liberal-leaning, people tend to roll their eyes openly about "political correctness."

      4

    Other Employee Reviews

      1. 5.0
        Nov 29, 2023
        Senior Manager
        Former Employee
        Mooresville, NC
        Recommend
        CEO Approval
        Business Outlook

        Pros

        Pay, opportunity. Great group of people.

        Cons

        Remote work no longer an option

        1. 5.0
          Nov 17, 2023
          Sales Associate
          Former Employee, less than 1 year
          Southgate, MI
          Recommend
          CEO Approval
          Business Outlook

          Pros

          Management and all other employees get along well and it felt like home while I worked there. Everyone is treated as important and valuable. Relationships with other employees felt like we were all friends having a good time at work and still doing a great job of taking care of customers and getting things done and doing them well. Also handles transfers well, including transferring between positions in the same store and transferring from one store to another* (see cons).

          Cons

          Would've been nice if the pay had been a little higher, but it was at a satisfying level based on the market and position. Also, I think that other Lowe's stores can give employees an experience that could be way different than my good experience, based on interactions that I have had with people from other stores. Also, I tried to transfer to a different Lowe's because I was moving to a different state, but they weren't able to give me a spot at the Lowe's that I was transferring me to, and they seemed to be careless and messy with handling my transfer attempt.

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