Lowe's - proved assistance to customers; offer suggestions for improving/repairing home | Glassdoor
There are newer employer reviews for Lowe's
There are newer employer reviews for Lowe's

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"proved assistance to customers; offer suggestions for improving/repairing home"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Associate I in Bristol, VA
Current Employee - Customer Service Associate I in Bristol, VA
Recommends
Neutral Outlook
No opinion of CEO

I have been working at Lowe's part-time (More than a year)

Pros

laid back; flexible hours; higher starting pay

Cons

tough to move up within company; no accountability; other employees lack of caring and laziness; managers out of touch

Other Employee Reviews for Lowe's

  1. "I enjoy it. Good people."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Danville, IL
    Current Employee - Cashier in Danville, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Lowe's part-time (Less than a year)

    Pros

    Hour lunch. Benefits for part time. Bonuses every quarter up to $150.

    Cons

    Hour lunch. Other than that no other problems.


  2. Helpful (1)

    "Sell, sell, sell - be the Wal-Mart of home improvement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Specialist in Tulsa, OK
    Current Employee - Sales Specialist in Tulsa, OK
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Lowe's full-time (Less than a year)

    Pros

    Most of the customers are nice, fun people to help.

    Cons

    Too much corporate mumbo jumbo with all the silly "Blueprints for success" and other nonsense that does not actually help customers. The culture is to sell sell sell - it doesn't matter what you sell, as long as you are selling. Lazy is rewarded. Management is generally incompetent and only worried about pleasing the person directly above them. It's sad, to be honest.

    Advice to Management

    Stop acting like this is the U.S. Army. Throwing warm bodies at a problem does not solve it. We don't have the budget or resources for this. Get back to basics: Excellent customer service, know your product, work hard, do good work. If we do this, we will be the best. As we are, we suck.

There are newer employer reviews for Lowe's
There are newer employer reviews for Lowe's

See Most Recent

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