Lowe's - Complex | Glassdoor
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There are newer employer reviews for Lowe's

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Helpful (2)

"Complex"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Installed Sales Coordinator in Los Angeles, CA
Former Employee - Installed Sales Coordinator in Los Angeles, CA
Recommends
Neutral Outlook
No opinion of CEO

I worked at Lowe's full-time (More than 3 years)

Pros

The pay is good and there are a lot of different positions available. Just like all companies every store is going to give you a different experience.

Cons

It's hard to get promoted past a department manager. There is a lot of disconnect between the associates and upper management. The customers that shop at Lowe's can be out of control sometimes and managers will allow them to treat you poorly.

Advice to Management

Stop trying to roll out programs that are not well thought out or are too complicated, stores will not follow them and they will be dropped in a few months. Don't change policies because you have an angry customer because then all customers know you are just a bunch of push overs that will give them a free kitchen if they yell loud enough. Give lower level associates a chance to show their skills because most of them could do a better job than the ASMs who got promoted when it was a lot easier to get promoted in the company, those ASMs are usually lazy and don't care about furthering their education for the company.

Other Employee Reviews for Lowe's

  1. "Lowe's"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Specialist in Marshall, TX
    Current Employee - Sales Specialist in Marshall, TX
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Lowe's full-time (More than 8 years)

    Pros

    The customers were wonderful, and I enjoyed seeing their happy faces almost everyday.

    Cons

    The management had issues about family. They did not see sisters, brothers, or nieces and nephews as immediate family. The clearly stated they are a family oriented place.

    Advice to Management

    none


  2. "It's a job, not an adventure"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Paducah, KY
    Current Employee - Cashier in Paducah, KY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Lowe's part-time (More than 5 years)

    Pros

    New Store manager has turned moral around immensely

    Cons

    Irregular work hours for Part-time workers, pressure on cashiers to sell extra protection plans, result in being written up or fired.
    Zone mgr management style: intimidation. creates a negative, unproductive work environment
    Have taken away perks, such as holiday parties, giving turkeys away at Thanks giving.
    Cares more about customers than employee's.
    Regional and In-House HR comes seems to side with mgt other than employee complaints. Nothing is done
    Employee discounts are the same as Veteran discounts, 10%
    Unfair labor practices

    Advice to Management

    Eliminate management staff that are not friendly. Require all management MOD's, zone managers and head cashiers. to go through a management training program or have a degree in business management. Largest percent of managers in my store do not have a degree and have no clue how to manage people.

    Eliminate matrix scheduling.
    New workers work night shift and holidays
    Regular day shift or night shift only, Instead of irregular hours. If you are the new employee, work nights and weekends.
    Not all jobs opportunities are posted, new PT employee (4 months) was given a full time position 8-5 pm, Mon-Fri. Job was not posted. Veteran PT employees were not made aware.

    Employees are more important than customers and stock holders. If you don't have them, you don't have a company.

    Overall, company seems to care more about stock holders than employees. Learn from Costco , StarBucks and Google management style. Incorporate their styles and you will have a more successful company

There are newer employer reviews for Lowe's
There are newer employer reviews for Lowe's

See Most Recent

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