Lull - Just OK | Glassdoor
  1. "Just OK"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sleep Expert in Goleta, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Lull full-time for less than a year

    Pros

    Work goes by quickly and most of the team is able to work through tasks. It's a new company, so I can cut some slack behind their flaws as they grow. New updates are given frequently so there is something new to learn and incorporate on the job. Free snacks and overall active team. Data-driven company and you learn a lot of useful skills for entry-level.

    Cons

    The pay and raise incentives are infrequent. Bonuses aren't really given and seeing our ranks or who did well this week isn't really a big booster to morale. It also isn't great having one side of the office separate from the support side. It'd be nice if they see the hard work that goes into customer support and to have direct assistance rather than through messaging channels. Too many trainees that never stay. Hiring and staffing are not enough and the remaining people have to take on the load. Although it's a data-driven company, we are the guinea pigs behind it and it leads to less flexibility when working with a customer to get the ideal results within a phone call.

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    Lull2019-08-21

Other Employee Reviews

  1. "Great place to make a difference in a growing company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Management 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lull full-time for more than a year

    Pros

    I love feeling like I work with my buddies. I enjoy coming to work every day working with my team and we all are very invested in seeing each other succeed as a whole. There is huge potential for someone who is skilled and knows how to navigate the needs of the company and the varying personalities of the partners. Coming in when I did, it's been cool to feel like I've personally helped shape the culture and values. Even though the partners make many decisions, it truly feels like it's OUR company, as employees. Unlimited PTO is awesome and work-life balance is something that actually matters, not just a millennial buzzword. I love the casual atmosphere but don't mistake that for it being laid back. You're here to get stuff done and people are relying on you to do so. Show up focused every day and you'll do great. I feel heard when I have an idea, concern, etc. I truly feel like my professional contributions are appreciated and I make a difference in the success of the company. Performance bonuses available, based on your department. The tech is insane. If you have an idea, our developers and/or CTO can likely find a way to make it happen.

    Cons

    Typical growing pains of a small company with entrepreneurial owners who are learning how to manage a large group while not going overboard with spending money. The office is plain, white-walled and efficient but has what you need (read, no pingpong tables, nap pods, laptops, planters, or loud artwork on the walls — only a CON if you're expecting the typical "startup" vibe). The organization is flat which is great in so many ways but is unfortunate for anyone who is wanting to better learn how to manage people, departments, or even have a direct report. Decisions are so data-driven that it loses a tiny bit of humanity. Not a place for you if you care about BRAND at all. No 401k

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    Lull2019-08-20
  2. "Pretty good overall."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Support Representative in Goleta, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Lull full-time for less than a year

    Pros

    Flexibility in hours, competitive pay, benefits, like, PTO, sick pay, and health insurance.

    Cons

    Heavily micromanaged environment. Tethered to a headset. Employees are discouraged from using their own logic, reason or critical thought as every situation is treated exactly the same and a process must be followed. However, plenty of people are fine with this, so really just personal preference. There is also a pretty high turnover.

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    Lull2019-09-19

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