Lumber Liquidators - Relaxed environment, sometimes too relaxed | Glassdoor
There are newer employer reviews for Lumber Liquidators
There are newer employer reviews for Lumber Liquidators

See Most Recent

Helpful (1)

"Relaxed environment, sometimes too relaxed"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Web Development Intern in Toano, VA
Current Employee - Web Development Intern in Toano, VA
Recommends
Approves of CEO

Pros

I really like how relaxed Lumber Liquidators is. There's a lot of autonomy and freedom, dress is always casual and there the company is growing so there is a lot of opportunity to move upwards.

Cons

Sometimes employees abuse the relaxed atmosphere and focus more on social pursuits than doing their work. Sometimes there's a task right in front of everyone's face that needs to be done and would help everyone in the company but no one puts in the extra effort to do it, because it might go unrecognized or is just not worth the effort.

Advice to Management

Work to keep the good things about the environment, but seek to limit autonomy when it is necessary for productivity.

Other Employee Reviews for Lumber Liquidators

  1. "Lumber Liquidators-The good, the bad, and the ugly"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales
    Current Employee - Sales
    Doesn't Recommend
    No opinion of CEO

    Pros

    Lumber Liquidators offers a great benefits program. They have decent medical and dental protection and with match up to a certain % on your 401K.

    There is opportunity for advancement if you have a strong work ethic and know your stuff. If you put in the hours and really SELL the product, pay is competitive for the field.

    They are a profitable nationwide company, so you have plenty of job security in that aspect.

    LL is also a publicly traded company, so you can invest in there stock (which by the way is doing extremely well).

    Cons

    Crazy hours. The store is open 7 days a week with 11 hour work days during the week. The store is only closed Christmas and Thanksgiving, every other holiday is not honored.

    Most stores are extremely short staffed, resulting in an overly stressful job. One employee is expected to do the job of three or four.

    Quality control is average in best, resulting in products that are not top notch. This in turn causes angry customers, which have absolutely no problem making your day a living hell.

    Corperate customer service works against you, not with you. No matter what the situation at a store level, a call to corperate will result in you bending over backwards and taking back everything that was said.

    If your not prepared for the stress, you need not apply.

    Advice to Management

    Invest a bit more in quality control. Not only will this increase your public image of having quality products, it also cuts down on issue at a store level.

    Spend the additional money on 1 extra employee, or atleast allow for some overtime so that your employees are not always so stress out.

    Have corperate work with us, not against us. A call to the store to discuss the situation would be nice before they decide to make a judgement call.


  2. Helpful (1)

    "Saw the Writing on the Wall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Virginia (South Africa)
    Former Employee - Store Manager in Virginia (South Africa)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Lumber Liquidators full-time (More than 5 years)

    Pros

    "Had" a fantastic compensation package, which paid for performance. Store employees were great to work with. The job itself was fun!

    Cons

    Marketing and PR has ruined the company's reputation, therefore ruining company and store performance and severely damaging the compensation package.

    Upper Management also requires you to work 6 or 7 days a week. No balance between work and family. You'll hear about the "4 weeks of vacation" bit the truth is you'll never be able to take that vacation because....

    Stores are operated on a skeleton crew. Upper management is disconnected from the store level in a big way.

    Advice to Management

    Store management my advice is to start looking for new employment now rather than later.

    Unfortunately there won't be any coming back from the catastrophe that was the "China incident". It's spiraling further and further out of control.

There are newer employer reviews for Lumber Liquidators
There are newer employer reviews for Lumber Liquidators

See Most Recent

Work at Lumber Liquidators? Share Your Experiences

Lumber Liquidators
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or