Lumeris - Quality...but Only on Paper | Glassdoor
  1. Helpful (1)

    "Quality...but Only on Paper"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Contractor - Customer Service Representative in Maryland Heights, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Lumeris for less than a year

    Pros

    Free coffee, great food in the cafe, decent pay.

    Cons

    Overall attitude of "well, it looks good on paper" and "if you don't know the answer, make something up." Upper management promotes the old "rule by fear, don't question your superiors" mindset.

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    Lumeris2018-07-27
  1. "Culture that I enjoy (besides during AEP) and given every opportunity to succeed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Product Owner in Millstadt, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Lumeris

    Pros

    Pay rates, knowledgeable employees, culture, innovation, Leadership that cares about the mission and the employees, Dedicated Private Investors

    Cons

    AEP or annual enrollment period time is very busy, Alignment with external partners only recently, long drive

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    Lumeris2020-02-27
  2. Helpful (4)

    "After many years, still not firing on all cylinders"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     

    I worked at Lumeris

    Pros

    Helpful analysts and SMEs, and some very booksmart leaders. Salary and benefits are solid.

    Cons

    Leadership doesn’t listen to the field or to customer feedback. Chosen Few leaders talk a good game, but can’t deliver. Popularity contest among many leaders - if you aren’t in the club, you won’t be valued.

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    Lumeris2020-03-05

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