Lumeris - Management by ADHD | Glassdoor
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There are newer employer reviews for Lumeris

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Helpful (15)

"Management by ADHD"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee in Saint Louis, MO
Former Employee - Anonymous Employee in Saint Louis, MO
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I worked at Lumeris full-time (More than 5 years)

Pros

There are some good people in staff and lower management positions that are great to work with. Salaries are competitive to generous, depending on the role. The basic concept behind Lumeris (changing the way health care is managed) is important and worthwhile. HR has made recent efforts to create some semblance of a company culture, but they are late to the game (and a little misguided)l.

Cons

While the concept behind Lumeris is sound, the strategy and execution of same leave much to be desired. I was with the company for several years and marketing strategies were routinely scrapped and re-tooled every year. Management's ability to focus and execute has led to slower-than-expected growth, project delays and lost clients. Meanwhile, while upper management is chasing the latest shiny object, real needs that could improve the way employees do their job or the quality of information delivered to management are ignored. Systems that were recognized as woefully inadequate several years ago are still in place today with no plans for replacement. The executive team comes across as non-collaborative and often petty, with distinct silos existing throughout the company. There is a serious lack of accountability among upper management. Budgets are a running joke. Bonuses are paid regardless of company or personal performance. Incentive compensation plans are very poorly defined (if at all). Overall, it feels like a very mercenary environment, with a lot of management hopping on the wagon in the hopes of riding the company to a public offering and a big payday. Don't hold your breath.

Turnover is high, probably 20-25% annually. Involuntary terminations are frequent, as the company would rather part ways with a good employee whose job has changed and is no longer a perfect fit. Employee development is non-existent.

Advice to Management

Start and end with management accountability. In between, provide employees with the tools they need to do the job.

Other Employee Reviews for Lumeris

  1. Helpful (10)

    "Passion and potential but not friendly environment."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous in Maryland Heights, MO
    Former Employee - Anonymous in Maryland Heights, MO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Lumeris full-time (More than 3 years)

    Pros

    Great mission, innovative, great for health plan experience

    Cons

    All emphasis placed on software side of company which is unstable. Health Plan has many talented employees but morale is terrible. Work/life balance is discouraged. Compensation is not competitive. Benefits are embarrassing.


  2. Helpful (11)

    "A neat opportunity wasted"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Middle Management in Maryland Heights, MO
    Current Employee - Middle Management in Maryland Heights, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Lumeris full-time (More than 5 years)

    Pros

    The pay is OK and there is a cafeteria in the building. The rank and file employees are nice people.

    Cons

    The company took a nose dive when Mike Long took over as it's CEO a couple of years ago. Big ego, lack of focus, poor communication, not an inspirational leader. The products and services built under Mike's leadership are pathetic, except that the HMO (which he keeps his hands off) is decent. Ironically the HMO doesn't really use the Lumeris "solutions" that Lumeris claims in its vague marketing brochures. Mike is famous for drawing on white boards but the stuff he and his inner circle draw aren't rooted in reality. I feel like the company took a really neat opportunity and did absolutely nothing with it. Now my stock options are basically worthless.

    Advice to Management

    Be real, lose the ego, exercise true leadership. Consider selling the company while there is still something to sell in your HMO business. Good talent has left and many others are actively seeking to leave. And for God's sake kick Mike Long to the curb.

There are newer employer reviews for Lumeris
There are newer employer reviews for Lumeris

See Most Recent

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