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Lyft

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Lyft

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Employee Review

  1. 4.0
    Former Employee

    Lyft really cares about its employees.

    May 21, 2020 - Operations Lead 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Culture, people come first. If your miss a metric or a goal. No worries, just hit it next week. - Snacks, daily lunch allowance, MacBooks, feeling of a tech company even if the role is remote. - I worked for scooters and it was Lyft first 4 markets. So it was pretty cool to drive around and say yup those are my scooters! - You get to work with smart people that respect work life balance. Rarely will you see Lyft employees work more than 40 hours. - Good comp and benefits, pay was higher then market. Great stock vesting schedule, Lyft credits (no longer offered), commuter benefits, free health insurance. - Monthly fortnights with JZ and Logan. Its so cool to see the leaders in the company act like normal people. They would answer all sorts of crazy questions at the end! - Severance, I was laid off due to Covid-19 and they provided a solid 10 weeks severance plan. - Overall it was the best employer I worked for.

    Cons

    - Knowledge, I worked in operations and Lyft doesn’t know anything about physical asset operations. You would constantly be pushing initiatives without a real ROI - No sense of P&L for the market. We would spend $50k on a event to get about $60-70k in revenue. Not sure how this was ok for so long. - There was such less work that people would just make up projects and blow up every channel on slack just to be visible. - Slack, as long as you post messages in important channels. People think your doing your job. - There are like 200+ people on central ops teams supporting about 40 local OM/OLs. When we would go visit HQ, these guys would split up one project into 3 parts, meanwhile at the local level your juggling 1-2 projects + managing the actual operation. This is all happening while HQ is cutting 2-3 local markets every 6 months. - Lyft HQ doesn’t respect people in ops. They think their pink app can solve all challenges. - Higher level leadership would constantly ask us if we needed anything instead of providing actual direction. - Unfair layoffs, my team was laid off from a high potential market while they were currently going to launch a market which would only stay open for 4 months out of the year. Some OLs didn’t have markets for 6+ months and were kept on but my team was laid off. - No hiring freeze, Lyft cut 1000+ employees during covid-19 while still hiring externals. It would have been much cheaper and ethical to check their current talent first then offer externals.

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    5 people found this review helpful
  1. 5.0
    Former Freelancer

    Kind courteous and goes above and beyond expectations

    Aug 9, 2022 - Driver 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Lyft communicates with employees well. All pay is immediately available to transfer

    Cons

    Unknown destinations that lead to long hours

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  2. 4.0
    Current Freelancer, more than 3 years

    Make your own hours, gig job is great

    Aug 9, 2022 - Driver 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    make own hours, work as much or as little

    Cons

    Gas prices is killing the gains

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Lyft photo of: Team members working in the San Francisco Office
Lyft photo of: Team members working in the Nashville Office
Lyft photo of: Team members working in the Nashville Office
Lyft photo of: Team members working in the Dolly Parton room in the Nashville Office
Lyft photo of: Team members in our Nashville office
Lyft photo of: Team members in one of the kitchens in the Nashville Office
Lyft photo of: Team members catching up in the San Francisco Office
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