M/I Homes - Sales Consultant | Glassdoor
There are newer employer reviews for M/I Homes
There are newer employer reviews for M/I Homes

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Helpful (9)

"Sales Consultant"

Star Star Star Star Star
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at M/I Homes full-time

Pros

Great working conditions in a Model Home. Great working with families that were interested in building a new home. Liked working with customers through the entire process

Cons

Working Nights and Weekend. You income was dictated by the location and product line offered in the community you were assigned.

Other Employee Reviews for M/I Homes

  1. "Great Potential but very hard to achieve success"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Construction Superintendent in Cincinnati, OH
    Former Employee - Construction Superintendent in Cincinnati, OH
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at M/I Homes full-time (More than a year)

    Pros

    Good earning potential on paper
    Business seems to be growing
    Base pay seems higher than other companies for similar positions

    Cons

    Workload very heavy
    Focused on customer survey responses and if not 100% unable to achieve bonus
    All departments impact one another so if one leaves a bad impression you can bust your butt and get nothing
    Management suport lacking
    Vendors are overworked and lack of quality workmanship with no accountability
    They say customer ratification is #1 and don't deliver unless ready but when it comes down to it you are going to deliver especially if end of month, quarter and especially year. When it comes down to it closings are more important than customer satisfaction.

    Advice to Management

    While understanding customer satisfaction is utmost important you must realize there are many people who under the best scenario won't score perfect 10's on every question. While you are now penalizing workers when you can't get or won't get a perfect score. Many times a bad score isn't the fault of any employer most were due to vendor issues. You can't control if a vendor ships a defective light fixture multiple times thus causing the customer to become irritated. An employee can't fix this type of problem while being held to work with specific vendors. But an experience like this may result in a score less than 10 and when it does it impacts, sales, construction, finance and design center employees.


  2. "Sales Counselor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Counselor in Raleigh, NC
    Former Employee - Sales Counselor in Raleigh, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at M/I Homes full-time (More than 3 years)

    Pros

    Lenient. Not micro-managed. Easy to communicate with.

    Cons

    There tend to be cliques, among personnel.

    Advice to Management

    Management was good at their job.

There are newer employer reviews for M/I Homes
There are newer employer reviews for M/I Homes

See Most Recent

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