M&T Bank - It's like being a telemarketer who is supposed to sell bank products. | Glassdoor
There are newer employer reviews for M&T Bank
There are newer employer reviews for M&T Bank

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"It's like being a telemarketer who is supposed to sell bank products."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Senior Telephone Customer Representative in Millsboro, DE
Current Employee - Senior Telephone Customer Representative in Millsboro, DE
Doesn't Recommend
Positive Outlook
No opinion of CEO

I have been working at M&T Bank full-time (More than a year)

Pros

It's a job and the coworkers are great.

Cons

High turnover, low pay, customers who yell at you constantly. High cost medical benefits and close to poverty wages.

Advice to Management

Pay more! Be upfront with new hires by telling them they are supposed to be selling instead of telling them it's a service position. Realize you have employees with access to millions of dollars of customer info and pay accordingly for the experience.

Other Employee Reviews for M&T Bank

  1. "vice president"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in Baltimore, MD
    Current Employee - Vice President in Baltimore, MD
    Recommends
    Positive Outlook

    I have been working at M&T Bank full-time (More than 3 years)

    Pros

    good place to work period

    Cons

    not many for a conservative bank

    Advice to Management

    Let the new crop at it.


  2. "Relationship Banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Banker in Baltimore, MD
    Current Employee - Relationship Banker in Baltimore, MD
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at M&T Bank full-time (More than 3 years)

    Pros

    Paid vacation.
    Sick leave.
    Health Insurance
    401k plan.
    Paid Holidays.
    Off every other weekend.

    Cons

    Low compensation. No bonuses apart from regular compensation.

    Advice to Management

    Better compensation is needed as motivation to preform.

There are newer employer reviews for M&T Bank
There are newer employer reviews for M&T Bank

See Most Recent

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