MAC Cosmetics - store manager | Glassdoor
There are newer employer reviews for MAC Cosmetics
There are newer employer reviews for MAC Cosmetics

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"store manager"

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  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Store Manager in Minneapolis, MN
Former Employee - Store Manager in Minneapolis, MN
Doesn't Recommend

I worked at MAC Cosmetics full-time (More than 5 years)

Pros

Good Pay nice perks for getting free make up

Cons

Too demanding too stressful and not a very nice work culture

Other Employee Reviews for MAC Cosmetics

  1. Helpful (6)

    "There's plenty of smoke and mirrors at MAC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Former Assistant Store Manager in Detroit, MI
    Former Employee - Former Assistant Store Manager in Detroit, MI
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at MAC Cosmetics full-time (More than 10 years)

    Pros

    Strong artistry training both at the beginning of employment and regular training updates throughout the year. Very generous staff discount and gratis program. Very loyal, mostly knowledgeable customer base. Good compensation.

    Cons

    Absolutely no work/life balance. Complete disconnect between field management (MRO), store management and corporate office. Unrealistic expectations both financial and managerial. No confidential employee ethics resolution program (they have a program but it is NOT confidential as it is run by the corporate HR department not an outside neutral company). Promotions based on popularity not ability. Don't think outside the box, inside the box, don't think at all.

    Advice to Management

    We were asked to manage our location and staff, take ownership of our business, yet we were constantly micro managed, yelled at, debased. Successes were ignored and problems magnified all in an attempt to divide and conquer. While it may be an interesting way to manage people, over the long term you have left a wide swath of dissatisfaction and resentment among your current and former employees. Why would anyone try and give their best when their best is consistantly minimized and each perceived flaw is magnified beyond all reason.


  2. "I Absolutely LOVE working for MAC Cosmetics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - MAC Artist in Fayetteville, NC
    Current Employee - MAC Artist in Fayetteville, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MAC Cosmetics part-time (More than a year)

    Pros

    The management and trainers are very welcoming and willing to teach you if you ask questions and show that your are serious about being in the insutry and with the company.

    Cons

    Holiday hours are crucial sometimes BUT being busy seems to help your shift move much quicker

There are newer employer reviews for MAC Cosmetics
There are newer employer reviews for MAC Cosmetics

See Most Recent

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