MAXIMUS - A dead end job for most. | Glassdoor
There are newer employer reviews for MAXIMUS
There are newer employer reviews for MAXIMUS

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Helpful (6)

"A dead end job for most."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Contractor - Project Technician in Austin, TX
Current Contractor - Project Technician in Austin, TX
Doesn't Recommend
Disapproves of CEO

I have been working at MAXIMUS as a contractor (Less than a year)

Pros

They have a cafeteria on-site with affordable meals that aren't too terrible.

Cons

***Training***, Management, Workflow procedures & more inconsistencies than consistencies.

Advice to Management

Pay people what they are worth, train with smaller classes so people can absorb more and absorb more quicker. Your annual revenue is 929m+ and temporary employees get 11.25-11.75 an hour? If you need to hire 50 people.... perhaps you can afford to just hire 50 directly, and pay them what they're worth? And maybe not have 1 passive aggressive person who is obviously on lithium or another mood stabilizer attempt to train 25 people at the same time? Maybe have a training environment that subjects you to a realistic simulation of production instead of literally waiting 7-12 minutes for each single query you type in. Each application you process is (eventually) required to take you (on average) 15 minutes... If each application demands 3+ queries, and each query takes 7-12 minutes.... how is the workflow even possible?

Did I mention how the training room is swarming with gnats and has been for the last 5 days? Disgusting.

Other Employee Reviews for MAXIMUS

  1. "A great place to work, right in Boston"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center Representative in Boston, MA
    Former Employee - Call Center Representative in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at MAXIMUS full-time (More than a year)

    Pros

    Oversight just right, managers responsive to needs

    Cons

    Actual location hard to get to


  2. Helpful (9)

    "CALL CENTER REPRESENTATIVE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center Representative in East Lansing, MI
    Former Employee - Call Center Representative in East Lansing, MI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at MAXIMUS full-time (More than 3 years)

    Pros

    Coworkers are pleasant and friendly. I have thoroughly enjoyed the time I had making friends and training the new employees. The best Supervisor they had passed away. She was amazing and understanding. She was fair and upfront.

    Cons

    Management is biased, rude, condescending, unprofessional, uneducated, and favors backbiting and routinely forces employees into submission and mentally abuse anyone who has more education, drive or common sense than their own. If I could have not even marked a star or had stars to the negative, i would have utilized that option. No one within the management and quality control is on the same page when it comes to any kind of expectations or requirements. The management is far from being upfront with the employees. The favor they show to the employees who have collapsed into submission is downright deranged. They will pull you into the office and demand you end any friendships that you have built, because they are your coworkers, not friends.

    Advice to Management

    If HQ of Maximus really cared about their company, they would completely wipe out the current management and start new. They have so many untapped resources within the lower ranks, that are complete opposite of the management there now.

There are newer employer reviews for MAXIMUS
There are newer employer reviews for MAXIMUS

See Most Recent

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