Being Tier 1 sucks - Tier I Enrollment Specialist MNsure Employee Review

3.0
Mar 15, 2018
Recommend
CEO approval
Business Outlook

Pros

The people (other reps) contact center leadership, etc are great for most part. One or two awful ones but on average great staff.

Cons

OE gave me panic attacks. It was terrible. I hated working as many hours as we did and when it was over then tax season comes and people are still pissed. Everybody needs some time on and off phones. I hate the caste system of operations versus phone reps.

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5.0
Jul 21, 2022
Recommend
CEO approval
Business Outlook

Pros

They treat their MNsure Brokers well. Moreover, MNsure treats their employees great they always provide awesome training we can add for our continuing education and they keep us busy. The business is great! I love MNsure. I salute this great organization, and all they do to help others to stay healthy and safe to obtain affordable and suitable healthcare plans.

Cons

None, MNsure is an excellent conglomerate to partner with. I have nothing bad to say about this incredible organization.

4.0
Aug 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Down to earth remote work

Cons

Insurance customer service can often leave one frustration wit

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