MOM's Organic Market - It all depends on which store you're at . . . | Glassdoor
There are newer employer reviews for MOM's Organic Market
There are newer employer reviews for MOM's Organic Market

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Helpful (17)

"It all depends on which store you're at . . ."

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

Pros

The hourly wages start higher than most jobs (I started at $11/hr) and the benefits package is available immediately and at a relatively low cost. Their full major medical benefits package is great, though you have to be employed full time for more than a year to be eligible for it. The dress code is very relaxed, as is the work environment, generally. You hear people swearing a lot, in customer-free areas.

Cons

Staff at the stores are often kept in the dark about happenings and changes to company procedures; it is not uncommon to show up to work one day and have things be different. You are expected to adapt quickly, and the people at MOM's central office in Rockville aren't very helpful if a big problem comes up. The worst problem with this company is their HR department and the way that employee complaints are handled. The HR team at MOM's consists of one person who is very hands-off and tends to encourage talking more than anything else. They don't take complaints relating to bullying and workplace intimidation very seriously at all, and once an employee chooses to file a complaint, the HR department becomes very distant and uncommunicative. Management are poorly trained and often thrown into the deep end immediately; they become overworked pretty quickly and handle it with varying degrees of professionalism. When management really acts up and workers are treated inappropriately, management is often beyond recourse, as the HR department is very little help. Managers are often transferred to other stores with short notice as well, whether they like it or not, which they also handle with varying degrees of professionalism.

Advice to Management

Spend more time training managers and invest in them by not overworking or transferring them to stores that they don't want to work in. Communicate with floor staff in your stores, when things are going to be changed - showing up to work with everything feeling different is jarring and creates a disconnect between employer and worker. Take employee complaints against management seriously - the first time. Hire more people to work in HR, so that issues can receive the attention that they deserve. Do not discourage employees from standing up for themselves - you run 11 grocery stores, so telling someone that makes $11/hr to just lay down and quit is actually pretty cruel and clueless.

Other Employee Reviews for MOM's Organic Market

  1. "Best job ever!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MOM's Organic Market full-time (More than a year)

    Pros

    The management team at my store is the best that I have ever worked with and my coworkers are all wonderful. Moving up is easy if you are a hard worker. The benefits are a plus too, 30% discount, free lunch if you work at a store with Naked Lunch and health insurance within 60 days of employment if you are full time.

    Cons

    Training seems a little bit rushed sometimes. Communication could also use some work but you will find that anywhere.

    Advice to Management

    Keep on doing what you do


  2. "Unsteady income for hourly employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Wellness Associate/Produce Clerk in Baltimore, MD
    Former Employee - Wellness Associate/Produce Clerk in Baltimore, MD

    I worked at MOM's Organic Market full-time (More than a year)

    Pros

    Like-minded employees and 30% store discount. Free meal per shift, at locations with Naked Lunch counter.

    Cons

    Irregular hours. Hard to maintain a living as a full-time employee, unless you are a salaried manager. At seemingly random times, hours can be cut drastically, even when full-time hours were agreed on upon hire.

There are newer employer reviews for MOM's Organic Market
There are newer employer reviews for MOM's Organic Market

See Most Recent

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