great - Engg MORI Employee Review

The only pro / benefit to working for this company is that you can work remotely

Terrible management style, culture is toxic - everyone is being paid to stay quiet. And no up-skilling or onboarding, the team expects you to know how to do everything within a few days of being hired, with zero direction or onboarding.

I thoroughly enjoyed my time working as a sales associate for Baby Mori. The company's commitment to providing high-quality and sustainable baby products created a positive and fulfilling work environment. The team was supportive, and I found the training to be comprehensive, helping me understand the brand's values and product range. Interacting with customers was a joy, as the products often spoke for themselves in terms of quality and eco-friendliness. The emphasis on customer satisfaction was evident, and I appreciated the opportunities to assist new parents in finding the best products for their babies. Furthermore, Baby Mori's commitment to ethical practices and sustainability aligned with my personal values, making my role feel more purposeful. The work culture fostered a collaborative atmosphere, and I felt valued as a team member. Overall, my experience as a sales associate at Baby Mori was positive, and I would recommend it to individuals who appreciate working with a company that values both its customers and the environment.

High Expectations for Product Knowledge: The emphasis on providing excellent customer service may come with high expectations for in-depth product knowledge. This could be challenging for some, especially if the product range is extensive. Varied Workload: Depending on the store's foot traffic and sales cycles, the workload may vary. During peak times, the workload could be demanding, requiring adaptability and flexibility. Customer Service Challenges: Dealing with customer concerns or complaints, especially related to product issues or returns, can be challenging and may require patience and effective problem-solving skills.