MRI Software - This place is AWESOME! | Glassdoor
  1. Helpful (5)

    "This place is AWESOME!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at MRI Software full-time for less than a year

    Pros

    This summer was completely amazing. There are so many pros and I’m not a paid person or bot. - Met amazing people - All of my bosses and onboarding people were amazing and easy to work with - Assignments and work is pretty simple and easy to understand so don’t be afraid to apply. - They treat you like employees and you’re not getting coffee. I literally didn’t touch a coffee pot all summer. - Everyone enjoys... talking to you and actually wants to get to know you. - The whole experience is a pro and highly recommended.

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    Cons

    I honestly can’t think of too much to put here. I can put that sometimes the work is tedious BUT the actual employees are doing the same tedious stuff as you. So it’s not busy work but it will feel like it. Also, if you pay attention you will see that the stuff you’re doing is actually important to the companies structure. So all in all no real cons except maybe “busy work” that’s not really busy work.

    Advice to Management

    From an intern perspective, maybe more after hours park meetings with the intern group or more outings.

    MRI Software2019-08-11

    MRI Software Response

    August 21, 2019VP, Talent Management

    We absolutely love our interns -- thank you for spending your summer with us!

  1. "good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales 
    No opinion of CEO

    I worked at MRI Software full-time for more than 8 years

    Pros

    flexibility, product, helped with job

    Cons

    salary was not at industry level

    MRI Software2019-09-13

    MRI Software Response

    September 13, 2019VP, Talent Management

    Thank you for spending 8-10 years with us! We wish you the best of luck in your new endeavors. Hopefully your time and training with MRI will help you in your next role.

  2. Helpful (4)

    "Best first job I could ask for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - QA Engineer in Solon, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MRI Software full-time for more than 3 years

    Pros

    Financially healthy, rapidly growing company. Friendly, helpful employees across every department. Necessary, challenging work. Growth opportunities in terms of leadership, mentoring, learning new skills, experimenting with new technology depending on workload. Vertical and horizontal mobility - within teams, same department, across departments. Limited micromanaging and supervision - walks, breaks, etc. Teams... can implement and organize processes as they see fit. No blame-and-shame when issues arise. Fun workplace events and activities - Game room with pool table, HR events, community service opportunities, indoor walking track, food trucks. Non-restrictive firewall in most cases - gives access to more resources. In-house cafeteria. Free beer hour with snacks on Friday. Ability to request and use new tools and technologies (following approval). Somewhat sizeable contributions to HSA account if you participate in low-commitment workplace wellness program. Flexible work schedule - paid time off, come in late, leave early, work from home, take a long lunch as long as work is getting done. Innovation Days - develop and do whatever work you want for 2 days, twice a year.

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    Cons

    Keep in mind many of these may only be relevant to my team/department but most of these opinions are from my personal observations/opinions and how I feel things are trending over the past couple years. Subtle toxicity, negativity, and skepticism among employees towards company - enthusiasm is seemingly "forced," attendance to town halls is mandatory for some of PD even if a deadline is approaching (My team lost... 3 hours to an impromptu one and missed a deadline because of this). Seems to be improving though. Cleaning - vacuuming, desk surfaces, common tables, bathrooms, trash cans, walking track. There is a lot of dust in this building. Hygiene - From everywhere I've worked this place has a higher than average amount of people not washing hands in bathrooms, people sneezing/coughing into open air or hands, sick people coming into work even with work from home flexibility described in the pros section. This compounds with the above cleaning issue and the open office environment. If someone on your team gets sick, everyone else will. People using bathrooms as break rooms/hideouts - sitting in stalls, motionless and soundless on phones. This was a worse issue before the renovation that improved capacity. PA system that’s never used - very urgent, important things are communicated through email and not everyone sees it in-time like car alarms going off, open window during rain. I would have thought the renovation of the office would have gotten this working. Facilities - outsourced to external company who don't appear to have the same passion or standards as the great in-house people we used to have. Tickets take much longer to resolve. Turnover is high in many departments. My team has been stable Inability to keep veteran developers - Pay is sub-par and has been a known issue for years. Nothing has been done but it has been noted in a town hall that they are "working on it." Following said town hall, several people on my team received 0% raises. Top performers across department got standard 3% to match inflation. Veterans are frequently replaced by entry-level hires. Limited breathing room - work is constant and usually never slows, very limited free time to experiment and do proofs-of-concepts, tight deadlines lead to sub-optimal solutions. Lack of QA people. Developers doing QA work, risk "acceptance" when testing is not complete. Constantly subverting roadmap - leads to considerable tech debt Sales promises features that do not exist to close deals - Has happened on more than one occasion, contributes to roadmap con above. Excessive catering to large clients so much so that extra, unplanned releases are added for IR fixes on top of and jeopardizing quality of existing releases, contributes to roadmap con above.

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    Advice to Management

    If you know pay is an issue and you know you have issues keeping senior positions, increase compensation. It's extremely demoralizing as an employee to see 3 companies bought by MRI in a single week while also knowing half your team got almost nothing in terms of raises and bonuses. Hire more QA people. The dev/QA ratio is atrocious and has been for a while. For as much as quality is brought up in town halls... and conferences, the first line of defense doesn't even seem to be a focus. If there are issues finding QA, see the above recommendation. Almost every team in PD needs 1-3 more QAs

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    MRI Software2019-08-13

    MRI Software Response

    August 21, 2019VP, Talent Management

    There is a lot here – too much to address each thing individually. I definitely want to say thank you for taking the time to share. This is clearly well thought out, and I truly appreciate your logical views on the business. We aren’t perfect, no one is. We work hard every day to ...

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