MTM - Good Company | Glassdoor
  1. Helpful (4)

    "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at MTM full-time for more than 5 years

    Pros

    Flexible hours No weekends-in claims Great co-workers and management

    Cons

    Awful medical benefits Often overlooked for promotions Cliquey

    MTM2019-02-18

    MTM Response

    February 20, 2019Talent Acquisition Coordinator

    Thank you for taking the time to provide feedback. We’d love learn more about your experience and how we can improve. Please email us at talent@mtm-inc.net.

  1. "Fast paced, very diverse decent pay & benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Madison, WI
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at MTM full-time for more than 5 years

    Pros

    Very diverse accepting environment. Own dedicated cube, decent pay and benefits. Making a difference in helping people with serious health issues. A lot of good co workers who care about members and other co workers. Local supervisors who try hard foster communication and inclusion. Lots of promotions from with in

    Cons

    Working with the limitations of dealing with slow moving inflexible government agencies that don’t have the members best interest at heart or use common sense in how they structure the contacts MTM has to work with. Some people at corporate who think they can have a one size fits all approach to all the contact centers Members can at times be stressed out and abusive. If you are thin skinned this job is not for you

    Advice to Management

    Don’t be so centralized with a one size fits all to your call centers and contracts.

    MTM2019-07-13
  2. "Company keeps going backwards instead of forward"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - CCR 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at MTM full-time for more than 5 years

    Pros

    Health insurance,Monday-Friday hours , close to home

    Cons

    No room for advancement , no pay raises ,not a long term job turn over way to high , company does not know how to run a business

    Advice to Management

    Quit being greedy by trying to take on more business when you are not prepared to do the job.

    MTM2019-07-11

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